The Drain Guy
Local business · 82 Berkshire St, Cambridge, MA 02141, USA
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Call (617) 591-1199Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- Not rated by the BBB
Highlights
- Consistently positive reviews — sentiment stays strongly favorable from 2021 through 2025
- Corroborated across directories — separate listings each show five-star histories
- Wide service area — covers Cambridge, greater Boston, and the North/South Shore
- No BBB accreditation — profile carries no rating for lack of information
- Website is inactive — official domain is parked for sale, not a working site
- Reviews have gone quiet — most recent dated entry is from mid-2025
The Drain Guy works out of Cambridge and covers the wider Boston metro along with the North and South Shore. The name says it all: clogged drains and sewer backups are the jobs people call them for. Reviews going back to 2021 land in the same place — five stars, and that sentiment barely wavers across a dozen write-ups spread over five different sources. Google alone shows 23 ratings at a perfect five stars, and the directory Remodelmate separately tallies a five-star average from 19 reviews of its own. Nothing negative shows up in that history, but nothing recent does either: the newest dated review is from mid-2025, with no activity so far in 2026. There's no working company website to check current pricing, licensing, or insurance claims — the domain has lapsed and now sits parked for sale through GoDaddy. The Drain Guy also isn't BBB accredited and carries no BBB rating, though that reflects a lack of information on file rather than any recorded complaint. For a straightforward drain or sewer issue in the Cambridge area, the on-record reviews are uniformly positive. Given the dead website, it's worth confirming license and insurance status directly with them before booking rather than relying on an old listing.
Read the comments
Most recent comments
- 5.0Jul 8, 2025
The Drain Guy is top notch. When you need someone to trust these are the guys. Responsive, fast, friendly and reasonably priced. I have referred them to friends and family and they have not been disappointed.
— Joshua KrugerView on Google Reviews ↗ - 5.0May 20, 2025
Prompt response for a clogged kitchen sink drain run. Patrick was on time, careful with protecting our home from potential mess and tool damage to flooring, highly professional and an excellent communicator. He was very clear about costs up front, with the caveat that there might be unforeseen issues that could increase said costs. I look forward to our next drain issue:-)
— Peter MartinView on Google Reviews ↗ - 5.0Dec 6, 2024
Pat was great! Professional, great communication, and got the job done. Highly recommend.
— Richard PorterView on Google Reviews ↗ - 5.0Dec 29, 2023
Pat was excellent: fast, efficient, same day, cleaned up when done! Gave me an estimate over the phone to unclog 2 drains. Unrelated to the clogged drains, my top-loading washing machine had failed with a tub full of water: He pulled out his vac and drained the washer's tub. He also took time to look at 2 drain issues I was concerned about. No extra charge for draining the washer's tub or for the advice. Highly recommend!
— RebeccaView on Google Reviews ↗ - 5.0Apr 4, 2023
I haven’t come across many companies that I’ve felt compelled to write a review. They were so responsive, professional and just all around kind. You won’t be sorry using them! 👍🏼 thanks guys!!
— Jessie SView on Google Reviews ↗
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Added 12 new comments, established rating 4.0
- behind the score: No BBB accreditation — profile carries no rating for lack of information