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The Drain Guy is a Cambridge drain-clearing outfit with a five-star Google average across 23 ratings, and the reviews tell a consistent story over four-plus years: fast response and a clean job every time. Customers repeatedly describe same-day or next-morning fixes for clogged kitchen, shower, and bathroom drains, often within hours of calling — one 2022 review said a technician arrived within hours on a Sunday and left everything sparkling clean, and another described a Wednesday-night call answered by noon the next day. The technician most often named, Pat (Patrick), comes up across several years of reviews for being professional, communicative about costs up front, and careful about protecting floors and property while working; other technicians, including Steve and Matt, get the same kind of specific praise for being quick and easy to work with. A couple of reviews also point to honesty over upselling: in a 2023 review, a customer said the company correctly diagnosed a clogged shower drain as frozen from extreme cold rather than pushing an unnecessary service call the way other plumbers they contacted had. The company's own site isn't reachable — its domain currently shows a for-sale placeholder page — so there's no self-reported detail to draw on beyond the reviews and its BBB listing, which carries no rating. For a stubborn clog, the review record here is deep, specific, and consistently positive; confirm pricing and availability directly when you call.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from The Drain Guy. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
The Drain Guy is top notch. When you need someone to trust these are the guys. Responsive, fast, friendly and reasonably priced. I have referred them to friends and family and they have not been disappointed.
Prompt response for a clogged kitchen sink drain run. Patrick was on time, careful with protecting our home from potential mess and tool damage to flooring, highly professional and an excellent communicator. He was very clear about costs up front, with the caveat that there might be unforeseen issues that could increase said costs. I look forward to our next drain issue:-)
Pat was great! Professional, great communication, and got the job done. Highly recommend.
Pat was excellent: fast, efficient, same day, cleaned up when done! Gave me an estimate over the phone to unclog 2 drains. Unrelated to the clogged drains, my top-loading washing machine had failed with a tub full of water: He pulled out his vac and drained the washer's tub. He also took time to look at 2 drain issues I was concerned about. No extra charge for draining the washer's tub or for the advice. Highly recommend!
I haven’t come across many companies that I’ve felt compelled to write a review. They were so responsive, professional and just all around kind. You won’t be sorry using them! 👍🏼 thanks guys!!
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1 change recorded — last scanned Jul 1, 2026.