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East Coast Inc is a water damage restoration company; its website says it removes moisture from walls, floors and ceilings, and it lists 24/7 emergency service. On Google it holds a 5-star rating from 11 ratings. A recent Google customer says East Coast Restoration came to their house after a wastewater backflow, and that Shawn and Reggie did the work while Shawn brought in and oversaw the other necessary professionals. That customer says Shawn was available for every question from start to finish, and that he and Reggie always checked back to make sure the customer felt comfortable with how things were going. A 2024 customer said Sean's response time was immediate and that he accomplished a major task 3 other water remediation companies could not, saving half of the home. In the same 2024 review, the customer noted the job was done with no homeowners' insurance involvement. A 2024 customer praised Shaun and Reggie and said it was like nothing had happened to their home. A 2025 customer called Shawn professional and kind and his work thorough. A 2023 customer said Sean and his crew were friendly, professional and flexible with their schedule. A 2023 reviewer said the company was very responsive and came immediately.
Shawn Schaad is exceptional! He is that rare person who not only does what is necessary, he does more. East Coast Restoration came to my house after a wastewater backflow. Shawn and Reggie did an outstanding job, and Shawn brought in and oversaw the other necessary professionals. Shawn was available to address every question and concern I had from start to finish. He and Reggie were knowledgeable, informative, reassuring and truly enjoyable to have around during a distressing time. They followed through on every single thing that needed to be done and always checked back with me to make sure that I felt comfortable with how things were going. Shawn Schaad is an extraordinary person and so is his work. Hire him if you need any restoration done.
Shawn is very professional and kind, he does great thorough work!
If I could give them ten stars, I deservingly would. Sean's response time was immediate. He was able to accomplish a major task that 3 other water remediation companies could not. He saved half of my home with the promise that he would not leave until the job was done in completion (this is so rare in this environment). A man of his word (also rare). Most of all, he provided peace of mind which at that point was invaluable. Note: The job was done with no homeowners' insurance involvement. Sean, I hope I will not need you again anytime soon, but highly recommend this company to anyone needing water/flood remediation. They are the BEST! CHEERS
I was so impressed with the professionalism from this company. When you’re dealing with a tragedy it means a lot! Shaun and Reggie were amazing!! It was like nothing happened to my home!
Very responsive came immediately. Awesome, people, very polite. Would recommend and definitely us again if needed. It was a pleasure, When it could have been a disaster. Five stars all the way.
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1 change recorded — last scanned Oct 6, 2026.
Six finials restored on a 1904 home4.5