East Coast Mini Splits & Heat Pumps

A pleasure to work with. Peter was prompt, communicated quickly and clearly with updates, had state of the art software to measure my house and show me what our new system would look like installed in real time on his iPad and instantly calculate what sizing we would need for ceiling cassette and wall mounted heat pumps. He had an estimate out to me for the two systems I was deciding between in less than a few hours which was impressive. He was also very helpful and knowledgable about the Mass Save program. The quote was transparent, no hidden costs, fair and we did not feel upsold on anything or pressured in any way. East Coast's price was much more reasonable than several other vendors who wanted to offer inferior choice in product for far more money. On install day, Kevin, Leo, John, Luke, James, Peter and Eric were out the first day and were like a well rehearsed small army, you could tell they knew what they were doing and worked well together. The were friendly, neat and organized, covered everything in my home impeccably, were very respectful of the yard and careful with everything inside. Their install work was level, clean, extremely conscientious and detail oriented, they completed almost 90% of the job on the first day ahead of schedule and I didn't find a speck of dust when I got home from work. All of the units look great installed, they function perfectly, and we could not be more happy with using East Coast Mini Splits and Heat Pumps. We decided to go with them because of the over 120+ five star reviews on Google but just the general pleasant interaction from the start and not having to chase them to get answers to our many questions before pulling the trigger on this project. It is always nice when something comes to completion exceeding expectations as this job did. Would definitely recommend East Coast Mini Splits and Heat Pumps to anybody interested in ceiling cassette and wall mount heat pumps and no I was not offered a discount or compensated for this review, I am just thrilled with how awesome this team was!

Lost AC to our upstairs unit they were here first thing Monday morning as they said they would be and had it all fixed up by 8 AM. Great service great people ! give them a try.! You won’t be disappointed

Mark, Chris and team were awesome. First class service and excellent work. We’ll definitely be calling them for future jobs.

The crew was great from start to finish. They were professional, on time, and did excellent HVAC, electrical, and plumbing work. Everything was completed efficiently, they kept the work area clean, and took the time to answer any questions. I would definitely recommend them and would use them again for future projects.

Excellent experience working with East Coast Mini Splits. Entire team was great to work with throughout the entire process from sales to installation. Communication was great and service was prompt and well done. Kevin and Luke were knowledgeable and very hardworking.