Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Harborside Heating and Cooling, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Harborside Heating and Cooling is a Pembroke-based HVAC outfit built for the calls that can't wait — a furnace on its last legs, an air conditioner that quits on a hot afternoon, a tankless water heater that fails overnight. The company says it was started by Joshua Richards and David Puglisi, who combined residential and commercial HVAC backgrounds to launch it, and it lists coverage from Weymouth and Braintree down through Marshfield, Plymouth and Hingham. The ten written reviews that exist — split between Google and Thumbtack, running from late 2024 through this past June — describe a company that explains the work rather than just doing it. In a January 2026 review, one homeowner described Dave and Josh inspecting an aging system, weighing repair against replacement, then swapping it out within days. More recently, in a May 2026 review, a customer whose tankless Navien water heater failed overnight said the technician, Klark, showed up on time and explained everything before starting. On Thumbtack, a December 2024 review describes a wifi-enabled thermostat install where the crew traced and fixed a wiring problem along the way, explaining it, in the reviewer's words, "in laymen's terms." Several reviewers across both platforms mention getting a diagnosis or estimate without extra charges tacked on. Thumbtack puts the company at 4.5 stars from 19 ratings, with 11% of those at one star even though every written review here is positive. The company says it offers free estimates. This is a strong call for a straightforward heating or cooling repair, a water heater emergency, or a thermostat upgrade on the South Shore, especially if a clear explanation before the wrench comes out matters. Ask about that one-star slice on Thumbtack before booking.
Amazing team!!! Josh and Dave came out late at night to immediately evaluate. Phenomenal service. Grateful to have a reliable HVAC team now to service both AC and Heating/Plumbing needs. Highly recommend without reservation.
Tankless Navien water heater went down as the worst possible time. Lost electricity, lost Internet then the hot water. Did a search and found Harborside. If customer service was like this then life would be so much easier. Klark D. was friendly, on time and he explained everything what was going to be done. The rude customer service at certain big named Boston hospitals can learn something from this company. To the boss over at Harborside, please tell Klark thank you!! You found yourself a new customer. I'll call Klark again for the next catastrophe. 👍
Within hours of randomly contacting Harborside HVAC Dave and Josh were on the spot. Inspecting our old out sated system. After them examining the situation, Josh came back in and gave us a thorough review of what we were up against. To spend good money after bad and still rolling the dice on if it would remedy or even prolong our problem. We absolutely made the right decision to go with there plan of replacing our system. Within days they removed the old and professionally installed the new system ! These guys are honest and trustworthy.
Dave & John were responsive, professional and exceeded expectations. I am thick when it comes to troubleshooting anything hvac and they took my questions, gave me solid recommendations and did the diligence to solve my issue without tacking on a bunch of up charges. Would & will hire again for anything related.
Excellent service as Dave and team worked diligently on our issue till resolution. Communication was beyond 5 star as knew status and details of issue and fix. Impressive customer service as came back to ensure all perfect. They stand by their work and product a rarity in today’ world! Highly recommend Harborside and Dave and crew!
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1 change recorded — last scanned Sep 17, 2026.
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