Verified record
Easton Pool & Spa has built custom in-ground pools out of South Easton since 1972, and Houzz has named it a Top 50 pool builder in six separate years (2013, 2014, 2017, 2018, 2019, and 2021), on top of a 2021 Bronze national design award and membership in GuildQuality, an outside quality-verification network. It's a family-owned shop known for hands-on people — owner Dave, plus Kyle, Laurie, Lori, and Sherry/Sherri, show up by name again and again across the review history for both new builds and service calls. The build stories run deep and specific. In a 2018 review, a customer describes a custom salt-water permacrete pool where Dave pushed past his own skepticism to build a large custom sun-shelf exactly as requested. In a 2017 review, an out-of-state buyer overseeing a Martha's Vineyard project from Chicago describes trusting Dave to work through property complications and deliver a finished pool and spa. A 2014 review describes an in-ground pool installed and ready to swim on the exact projected date despite weather delays, with Easton connecting the homeowner to a trusted sprinkler contractor after the homeowner's own hire couldn't fix the problem. Newer service calls tell a similar story: in a 2023 review, a customer describes a quick quote and a week-and-a-half turnaround replacing an aging pump and filter system, and a recent review describes a technician, Jeff, returning three times within 24 hours to get a pool running again. The one exception is recent: a 2026 review describes a pool heater installed the previous year that developed an ignition failure and was never used, with repeated calls over several days going unreturned despite courteous phone staff. Its Massachusetts home improvement contractor registration is active, and its BBB grade is A+. For a new pool build, the long, awarded track record speaks for itself; for a straightforward service call, the same staff get named again and again for showing up fast — worth confirming directly how a warranty issue on new equipment gets followed up.
“I had great experience with Easton pool and Spa they did several pools in our neighborhood”
These Stars are for Laurie Machado. I Was a customer of Laurie's,When I brought my first water to the store be tested I knew nothing about caring for a pool. Laurie ensured me that everything will be alright. She asked me to trust her process. This l did and I never had a problem with my pool. Laurie was there for me when I told her that I had stage 4 kidney disease, and that I was looking for a donor. I did receive a kidney on February 13 2026.I can't put into words the appreciation that I have for her. Thank you to Easton Pool&Spa. for your Generous Donations. Thank you Laurie and I'm praying that you get well soon. Love, Ms Johnson.
I’m disappointed with the lack of responsiveness regarding a pool heater that was installed by Easton last year. The heater has never been used and now appears to be experiencing an ignition failure issue. My husband and I have called multiple times over the course of several days seeking assistance. While the staff answering the phone have been courteous and helpful, we were repeatedly told that someone would call us back to discuss the issue or schedule service. Unfortunately, we never received a return call. Given that this is a relatively new installation and we are now in peak pool season, the lack of follow-up has been frustrating. We would appreciate more timely communication and a clearer process for addressing service requests.
Every experience I have had with service has been incredible. Kyle is so quick to reply and lets you know how quickly they can come out - and Jeff worked tirelessly to fix an issue that we had - coming out three times in 24 hours. I’m so grateful to be up and running once again, and honestly feel such peace of mind knowing that I’m in such capable hands. I especially appreciate that Kyle sent out a checklist of things for me to try to try to save me from a service call. True professionals.
Kyle and Phillipe were just here to here to close my pool. They could not have been more professional or kind. I had a question about my central drain, and they unpacked to test it for me, which was so appreciated.
Kyle was super fantastic and a pleasure to work with! I had a major leak issue the day before the 4th of July and he called me right away. He was able to diagnose the issue over the phone after looking at pictures and a video. I was so depressed and Kyle changed that to super happy with just a phone call and his professionalism and expertise to fix my issue. Easton Pool is my go to for ALL services from now on. Thank you SO much!!!
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1 change recorded — last scanned Aug 4, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Easton Pool & Spa. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$280 – $550
Typical pool service visit around $420
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Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Fixed leaks other companies couldn't3.0
