Eco Systems Pest Control Inc. - A Division of Modern Pest Services

Eco Systems Pest Control, a division of Modern Pest Services based in Norwell, has built a reputation around names that keep resurfacing in review after review — chiefly technician Ben Wirth. On Google the company holds 4.8 stars across 276 ratings, and several long-time customers describe sticking with the company for well over a decade: one says nineteen years, another twenty. The reviews describe a similar visit again and again: a technician explains what he's doing — setting traps for mice, spraying for carpenter ants, clearing a bee or wasp nest — then checks back on the result. In a 2023 review, a customer credited technician Miguel Santiago with identifying a mouse species and offering advice about noises in the gutters; in a 2021 review, an inspector named Juan Castillo was praised for showing exactly where the problem areas were and how to fix them. Other technicians earn similar mentions: a 2022 review says wasp and hornet problems need to be handled right the first time by Andrew Vasquez, and another 2022 review describes technician Xavier keeping a multi-year carpenter bee, rodent, and ant problem under control. A customer whose family has used the company since 2018 for an ant infestation reports no repeat issues with ants, spiders, or rodents since. Not every visit has gone as smoothly. In a 2023 review, a customer said a $345 visit for a mouse problem lasted only twenty minutes and felt overpriced; another 2023 review complained the company let an urgent issue sit for several weeks before responding, letting it get worse. A 2022 review described no technician showing up for a scheduled spray after the household had cleared cabinets and rooms to prepare, and a 2025 review of the Modern Pest side of the business criticized amateur wildlife trap placement, bait that wasn't refreshed, and a second-week return policy that wasn't honored. For routine mouse, ant, wasp, and bee calls, the sheer number of customers naming a specific technician suggests people are generally glad they called; it's worth confirming the price for a visit up front and getting a firm appointment window, given the handful of complaints about cost and scheduling.