Energia LLC

Energia is a worker-owned insulation co-op in Holyoke — the people blowing the cellulose own the company. Its site describes high-performance insulation, air sealing, energy audits, insulation removal and ice dam repair for houses, multifamily buildings and commercial properties across western Massachusetts, with Ivelice Lefebvre listed as manager and Ben Borden in operations. The Better Business Bureau puts the start date at May 2009 and has accredited the business since 2012 with an A+. What customers write about most is care inside the house. A homeowner in April 2026 named Rolando and Thomas after a full day of insulating. In September 2025 another said the crew protected floors and walls, left the attic clean, and had the office push the utility incentive paperwork through with HG&E. A March 2025 review described the job finished on time and the house left spotless. The older accounts run the same way and add the money angle. In a September 2015 review a homeowner laid out the bids: a Lowell competitor wanted $8,000 for a four-day job, Energia did the same blown-in work — four cavities reachable only by hose — for just under $5,000, and knew the codes and the rebates cold. A different customer writing in August 2015 called the crew thorough and friendly but a bit pricey, so quotes evidently land differently job to job. HomeAdvisor's profile sits at 4.7 from 10 ratings, 80 percent of them five stars, on work between 2015 and 2023. The item to take seriously sits on the BBB profile. One of the three customer reviews there alleges that a later Mass Save energy inspection found work Energia performed in 2021 was faulty or falsified, citing unfinished air sealing and missing rim joist insulation. That is a customer's account rather than a state finding, and the BBB grade is still A+ — but it describes exactly the failure a homeowner cannot see from the living room, since nobody re-opens a rim joist to check. Treat the credentials as listed rather than confirmed. BuildZoom shows Massachusetts home improvement contractor registration 165169 as active; the BBB carries that same number from the Office of Consumer Affairs plus construction supervisor licence CS-108421 from the Department of Public Safety; HomeAdvisor repeats the trade licence. Those are directory records, not registry checks. HomeAdvisor also lists memberships in the Building Performance Association and the Northeast Sustainable Energy Association, and notes Spanish is spoken. A good fit if you want a co-op crew that will run the Mass Save and utility incentive paperwork for you around Holyoke, Northampton and Springfield — coverage does not reach every town, so confirm yours first. Given that 2021 allegation, ask for photographs of the air sealing and rim joist work before anything is closed up, and agree in advance what happens if a later audit finds gaps.