ESI Waterproofing and Masonry Restoration, Inc.
Local business · 60 Clayton St, Boston, MA 02122, USA
Their work
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Call (617) 265-7222Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
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Highlights
- BBB grade — A+ rating from the Better Business Bureau
- Google rating — 5-star average across 11 ratings
- Long track record — self-reported operating since 1987 in Boston
- Certifications — DCAMM certified plus numerous manufacturer approvals
- BBB accreditation — not an accredited business despite the A+ grade
- Houzz reviews — zero reviews posted on that profile
- Review volume — just 11 Google ratings on record
ESI Waterproofing and Masonry Restoration works out of Dorchester in Boston on the kind of jobs most people only deal with once: repointing failing mortar, waterproofing a foundation, restoring a century-old brick facade. The company says it's been at this since 1987, working out of Boston and Rockland, and it holds DCAMM certification, the credential Massachusetts requires for contractors bidding on larger public construction work. On Google, it carries a 5-star average across 11 ratings, and the Better Business Bureau gives it an A+ grade, though ESI hasn't gone through BBB's accreditation process. Its reviews, ten of them spread across six different sites since 2022, come back consistently positive, with no complaints surfacing on any platform checked. That's a clean read, but a modest one: this isn't a contractor with hundreds of reviews to draw on, just a small, steady cluster of praise. The company backs its restoration work with a long list of manufacturer certifications, including SIKA, Tufflex, Vulkem, Master Builders, and Dur-A-Flex, plus membership in BOMA and the International Concrete Restoration Institute, which fits a shop pitching technical craft over volume. Its Houzz profile, though, shows zero reviews there, so that platform doesn't add anything past what Google and BBB already show. ESI reads like a solid call for masonry restoration, historic building work, or commercial waterproofing where the DCAMM certification and manufacturer approvals matter, just confirm current licensing and get a written scope before signing on, since the reviews, while positive, are still thin in number.
Read the comments
Most recent comments
- 5.0Jun 12, 2025
ESI is an outstanding company. They are consistently responsive, staffed with knowledgeable experts, and deliver work of exceptional quality. I highly recommend ESI for any project—large or small—as their team has the experience and capability to handle virtually anything with professionalism and precision.
— John ThiboView on Google Reviews ↗ - 5.0Feb 12, 2024
ESI has done work for our property multiple times with great results. It is a field that if you do not know what you're are doing you will have problems. We did have some unforeseen issues due to the age of the building over 100 years old and ESI was able to correct them one way. The correct way. I cannot say enough to express my satisfaction with them. Pricing and completion of work is what they do very well. I strongly recommend them.
— gary morrisView on Google Reviews ↗ - 5.0Oct 18, 2023
We have engaged ESI for a number of projects in the last 3 years. These have ranged from $30,000 projects to $500,000 projects. Regardless of the size of the project, they have always done exactly what they proposed, on time and within budget. We would highly recommend them!
— Ronan RyanView on Google Reviews ↗ - 5.0Sep 12, 2023
ESI repointed 2 buildings for us. They did a great job and I would use them again with no hesitation. The project manager was great especially his communication. They did a great job and did exactly what they said they would do. They delivered on time, on budget withe great quality. Rob
— Rob ConnorsView on Google Reviews ↗ - 5.0Aug 24, 2023
ESI is valued resource and are extremely knowledgeable
— Mitchell JohansonView on Google Reviews ↗
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Update history
Added 10 new comments, added 23 new photos, established rating 4.0
- behind the score: BBB accreditation — not an accredited business despite the A+ grade