Farina Corporation

Farina Corporation has been doing HVAC out of Charlestown since 1958 — 68 years, 18 employees, Paul G Farina as president, and a corporation that incorporated in 1966. The work spans residential, commercial and industrial: system design, installation, maintenance and repair, conversions and rehabilitations, and new-construction systems, with sheet metal and pipefitting handled in-house. The BBB has accredited the company since 2006 and grades it A+. The customer record is where it thins out. Two reviews sit on that page, and they pull in opposite directions: one credits the technical side of the work, the other objects to being billed for the technician's travel and says not to use the company. Two voices, neither dated, is not a track record — it is a coin toss with a long institutional history behind it. So settle the money first. Ask exactly how travel or trip charges are calculated and get it written into the estimate rather than discovered on the invoice. On the other side of the ledger, the company states a one-year guarantee on the parts and labour it installs, which is worth having in the same document. For an aging heating or cooling system in a house or a small commercial building, a shop this old with its own sheet metal and pipefitting is a credible call. Just pin down the billing before anyone drives out.