Fawcett Energy

Fawcett Energy is a Winchester heating oil and HVAC company. Its website claims 132 years in business and a service area running from Boston and the South Shore to Worcester, the South Coast, Cape Cod and Northern RI. One recent Google reviewer called about an AC problem and says scheduling was easy and the service tech fixed the issue immediately. Another, whose family has been with the company for at least 15 years, says Fawcett Energy provided immediate service during a furnace-related heat outage this past winter. A third doubted a 45-minute boiler visit until the service manager explained that Dave had done all the testing and found no issues, and revised the review from 2 to 5 stars. In a 2024 review, a customer described Jimmy troubleshooting an expansion tank issue and then replacing it. Oil prices are where customers push back hardest. A 2026 review from a customer of 20 years who had just cancelled put the per-gallon price on the last bill about 25% higher than a competitor. A recent 1★ reviewer who had asked to be taken off automatic delivery says an oil bill still turned up in the door. Some installs and repairs went badly too. In a 2024 review, a former customer said a tank Fawcett installed in 2021 was leaking oil three years later, and that the company refused to fix it after the customer stopped buying its oil. A separate 2024 review describes techs coming 7 times within 3 weeks and replacing the low pressure cut off three times, with a bill of around $2,000 knocked down to $1,400 after the customer complained. In 2025, a Boston Globe article reported, citing a city official, that a Fawcett Energy truck pumped about 385 gallons of heating oil into a Medford home, flooding its basement.