Sedona Plumbing and Heating
Local business · 7 Winchester Ter, Winchester, MA 01890, USA
Their work
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Verified record
- MA plumbing licenseVerified active
- 16 reviews in the last 6 monthsNo negatives
- 1 customer photoOf completed work
Highlights
- Fast emergency response — recent reviewers describe same-day fixes for leaks and no-heat calls
- Consistent named technicians — recent reviews name the same staff, Andrew, Billy, Tori, James
- Dual-trade coverage — one company handles both plumbing and HVAC breakdowns
- Verified license — Massachusetts plumbing license is active with the state
- Deep review history — 71 Google ratings average a flat five stars
Sedona Plumbing and Heating dispatches from Winchester and covers plumbing and HVAC calls under one roof — a cracked pipe one week, a dead furnace the next. The company describes itself as veteran-owned and Mass Save registered; its Massachusetts plumbing license, 17157-PL-M, is active with the state. On Google, 71 ratings average a flat five stars, and the last six months back that up: 17 reviews, all positive, with a repeating shape to them — someone answers the phone, shows up quickly, and actually fixes the problem. A cracked HVAC unit above a home photography studio got a same-day repair, with help navigating the homeowner's insurance claim. A basement toilet that backed up from a sewer-line issue got same-day attention, with the company coordinating directly with the sewer contractor. A washer and gas-dryer hookup was scheduled and finished within 24 hours of the first call. The jobs described over the longer history go beyond quick fixes: furnace-to-propane conversions, a full heating and central-air replacement, a gas line replacement, and new shower plumbing in a house whose existing pipes weren't up to code. That range is the pattern of a licensed trade shop rather than a one-service outfit. The names in the reviews repeat, too — Andrew, Billy, Tori, James, and owner Zack himself turn up across dozens of them, which points to a small in-house crew rather than rotating subcontractors. It holds across the longer history as well: 61 reviews dating back to 2022 across three sources, without the two- and three-star write-ups that usually turn up somewhere in a multi-year run for a shop handling this much emergency and installation work. Sedona's stated coverage area is Winchester and the greater Boston area, so it's worth confirming they reach your specific town before booking. Otherwise this is a reasonable first call for plumbing or heating trouble that can't wait, from a company with a license that checks out and a long run of reviews that don't show a rough patch.
Read the comments
Most recent comments
- 5.0Jun 21, 2026
Most places with 5.0 stars are 99% fake and paid for reviews. I own a business and company's are constantly calling offering to get my negative reviews removed and put up countless 5 star reviews for a $500 per month service fee. Sedonas reviews I can guarantee you are real. They definitely deserve 5 stars. I've used them several times and they are always available, reasonable, are so easy to deal with AND the price is never anything to raise an eyebrow. Very reasonable prices. As a landlord, It's a comforting feeling to know they will always be there in a pinch and wont overcharge.<br><br>One time I had an intermittent problem where my heat would randomly just stop working. Zack, with a lot of effort, tracked the problem to an issue with the mother board (intermittent electrical problems are really difficult to find). He replaced it for a very reasonable cost and its been working perfect for years now. He easily could have said "your system is old and its time for a new one" which is what you'd get from most other places.
— Alice BaumgardnerView on Google Reviews ↗ - 5.0Jun 11, 2026
Billy was great, he found the problem with my boiler, ordered the part and had everything fixed quickly. I would recommend Sedona and will use them again.
— Jennifer PomerleauView on Google Reviews ↗ - 5.0Jun 5, 2026
Our house Has two zones. And all of a sudden one day there was a leak in My Son's bedroom. It turned out there was a crack in my HVAC unit in our attic, which is also a photography studio. Zach and his team worked quickly, helped us with our homeowners insurance, we're always on time, and returned every text and phone call. We will absolutely be using them for all of our plumbing and HVAC issues moving forward.
— Kristin ChalmersView on Google Reviews ↗ - 5.0Apr 22, 2026
Prompt repair service, with good diagnosis
— Steve LevineView on Google Reviews ↗ - 5.0Apr 21, 2026
Andrew was incredibly professional, friendly, timely and knowledgeable! Will definitely be using them again. Pricing was fair too.
— Carolyn RasleyView on Google Reviews ↗
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Update history
Added 61 new comments, added 13 new photos, verified active license, established rating 4.4
- confirmed against the state license registry
- behind the score: Fast emergency response — recent reviewers describe same-day fixes for leaks and no-heat calls