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A homeowner whose AC quit in June 2026 called two of the big outfits first. Neither was much help on the phone, and both offered a visit ten days out. A friend passed along K&P's number instead; they texted back, and a visit was on the books within a day. K&P Heating & Cooling works out of Medford across greater Boston, on residential and commercial systems — repairs, maintenance and installations, ductless mini splits included. Installs are what customers describe in the most detail. In June 2026 one had an air conditioner replaced in a single day at a price they called fair, and it had been running steadily ever since; they now put K&P forward first whenever someone mentions an aging AC. In August 2024, another had a mini-split placed exactly where they wanted it despite an awkward spot, with each step explained along the way. A customer the same week said the company talked through which type of system suited the house before touching anything, and the install itself came out flawless. Five customers have written, from August 2024 to June 2026, and the Google rating is 5 stars across six ratings. For a mini-split, an AC replacement, or a repair when the bigger shops are booked out a week and a half, K&P is the kind of outfit that texts back. Ask what the install price covers, and who handles warranty work on the unit later on.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from K & P Heating & Cooling Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
5 stars for K&P! Our AC stopped working and I called a couple of 'big' companies that were not helpful on the phone, and would schedule a visit in 10 days. My friend passed along K&P's contact, we texted, and within a day they had scheduled a visit. It was really easy to communicate and have them come over. The troubleshooting of the equipment was super fast, so they were able to detect the issue and fix it right on the go. They also included recommendations on how to maintain the equipment and explained very well what happened and why. Patient, professional, fair price, and awesome service.
They replaced an air conditioner at my house. Install went very smooth, quick single day install, fair price, it's been running rock steady since. K&P is my first recommendation when anyone mentions how old their AC is.
Reliable, responsive, and extremely efficient!
I am extremely happy with the mini-split system installed by K&P. They took the time to explain every step and answered all my questions. What stood out most was their dedication, attention to detail, and creativity in installing the unit exactly where I wanted it, despite the added challenges. Much appreciated- thank you!
Very knowledgeable on products and explaining the best type of system for your house. Install was flawless!
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1 change recorded — last scanned Sep 8, 2026.
Transparent diagnostics5.0
Repeat, years-long customers5.0
Decades-long customers5.0
Honest, no-upsell service5.0
Rapid response5.0