Verified record
Hester AC Repair is a Winchester-based HVAC contractor covering Woburn, Lexington, Stoneham, Arlington and Medford, built for the call when a furnace or AC unit fails without warning. Reviewers keep describing the same pattern: a furnace that quit over a holiday weekend in sub-freezing temperatures, fixed the same day with a new circuit board; a technician who diagnosed a faulty unit, explained it in plain terms, ordered the part, and finished the repair on a follow-up visit. The company says its technicians are NATE certified and offers 24/7 emergency AC repair, furnace and heating repair, installation, maintenance, and ductless mini-split service. Named technicians come up often and specifically — installs, a full duct cleaning that pulled out a surprising amount of construction debris, and a refrigerant-leak repair on a tricky rooftop commercial unit are each described with real detail about what was done, not just praise. One review on this Google listing describes a leaky sink being fixed by someone named Sarah — plumbing, not HVAC — and it's unclear whether that work is actually Hester's own; two other reviews that clearly named different heating companies have already been set aside from this page, so it's worth keeping this one in mind too. Recent activity has slowed to a single review in the last six months, so anyone relying on very current feedback should ask directly about today's wait times and scheduling.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Hester AC Repair. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Friendly staff, fair price, long-term hometown, family owned, and grown company.
OMG, Sarah was soooo helpful! Fixed my leaky sink in no time. I was stressing hard, but she made it easy! Thanks a ton!
Caleb Patrick was called to our property in order to diagnose a fault with one our units. He did this quickly. He described the problem in a way that was easy to understand, gave us a repair quote, and ordered new parts. Today, he completed the necessary repairs. All done! Unit works great! Caleb was an absolute pleasure to work alongside. He is a valuable asset to our company!
They are the best I have ever dealt with as a property management company. They are professionals and complete the work correctly. It was great to finally find a HVAC service I could trust after being disappointed with other HVAC companies.
Garry was friendly and very knowledgeable. I appreciated the time that he took to show me all the details about my unit inside and out. He was very thorough. He takes his work seriously! ! He is a fantastic fisherman, and he's a chief.
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1 change recorded — last scanned Sep 9, 2026.
Fixes others' mistakes4.5
Prompt, fair service2.5