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A basement flooded by a faulty appliance, found on a Saturday afternoon: a 2022 customer said FDX Restoration answered the phone and came within the hour, cleaned up the water, removed anything damaged, remediated some mold and patched the wall back up. The company says it has been in business 30 years and names Norwalk as its service area. A recent customer wrote that the entire team was a joy to work with from start to finish. A 2025 customer who bought a home to make it a mold-free space said that at the walkthrough near the end, the house was clean and mold-free and the musty smell under a leaking window was gone. A 2025 reviewer said Andrew came to assess the home and went over the steps for water mitigation and mold remediation, and called the pricing affordable. That 2025 reviewer said Andrew and Chris returned after the weekend to confirm the job was complete and collected their fans and dehumidifiers. A 2025 customer said FDX cleaned their basement and crawl spaces. The work goes beyond water and mold. A 2024 customer hired FDX to demo and gut a master bathroom and said every surface was covered and there was no dust anywhere when they finished. A 2024 customer said the company cleaned out air ducts and remediated some mold growth after they bought their home. A 2022 customer said Kris and his crew arrived within two hours of the call about water damage in a living room ceiling and took down the wet sheetrock. A 2021 customer said FDX remediated damage from bats in the attic. In a 2023 three-star review, a customer said FDX did a good job cleaning up after a crawl-space mold remediation but left the hot water tank's pressure relief valve leaking; the company covered that repair after the customer insisted, and the furnace's relief valve later started leaking as well. That 2023 customer advised checking the pressure relief valves with the company before agreeing to basement remediation. Connecticut lists its home improvement contractor registration, HIC.0674369, as active, held by FDX RESTORATION INC.
The entire team from FDX was a joy to work with from start to finish. Cannot reccomend them highly enough!
Kris and company went above and beyond with an urgent water damage and pipes problem we just had. They reacted immediately to our very time sensitive issue and got it solved.
We had a great experience with FDX. They thoroughly cleaned our basement and crawl spaces, and the results were excellent. The team was professional, clear in their communication, and very detail-oriented throughout the process. Everything was completed as promised, and the space looks and feels much better now. I highly recommend FDX to anyone needing mold remediation or crawl space cleanup.
If I could give 1 billion stars I would! I have purchased a home to create a safe, mold free, chemical free space for my son to heal. From the moment I talked with Andrew it was clear he 100% understood the assignment! Chris, the project manager has gone above and beyond! I am out of state while this is happening traveling back and forth and making last minute decisions and the compassion, patience and care the team has provided is beyond my expectations. This is emotional for me and the most important thing I have ever done. When I walked through the house when they were just about finished I could have cried.(I did actually 🥹) I was so concerned about the amount of mold and damage I had found during demo. Once I walked through all my concerns were eliminated!! It is completely clean, mold free and cleaner than I could have ever imagined. No signs of old lumbar yard mold. No more musty smell under the window that clearly was leaking for decades. They had to remove some more of the ceiling and flooring by the doorway which shows me they really take care and do not overlook any potential issues. I would 10000% recommend them again and again! ♥️♥️♥️♥️
FDX Restoration provides the highest quality service to their customers! Andrew promptly visited our home to assess the situation. He spent quite a bit of time with me, reviewing the necessary steps for water mitigation and mold remediation. His proposal was thorough and the pricing was affordable. A few days later, his crew arrived to get started on our job. Jacko, Clem and William were courteous, efficient and thorough. Their work was impeccable! Andrew and Chris returned after the weekend to confirm the job was complete, then collected their fans and dehumidifiers. I am incredibly grateful for their attention to detail. I highly recommend FDX Restoration to anyone in need of their services!
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1 change recorded — last scanned Oct 13, 2026.
