First Class Glazing, Inc.

The name that keeps coming up is Jose. Angi's profile notes that several reviewers dealt with him by name, and BuildZoom lists Jose Zayas as the owner — the same person customers describe quoting the job and keeping them posted while the work got done. First Class Glazing works out of 15 Moulton Street in Randolph, and the work is refinishing rather than rebuilding: bathtubs, fiberglass tub-and-shower units, sinks and tile get re-glazed, and tile gets re-grouted. Its Angi listing, which HomeAdvisor mirrors, states ten years of experience, free estimates, warranties, emergency service and "Se habla espanol". That listing carries 4.9 stars from seven reviews, every one posted in February or March 2024. A March 2024 customer got a quote the same day they called and said afterward they had zero complaints; a February 2024 reviewer said the booking call covered what they should expect, and another that month described Jose helping them choose fixtures, tiles and shades. One customer in March 2024 held back a star for a concrete reason: the non-skid on the floor of the tub was still slippery. That is the thing to pin down in advance — how the anti-slip surface is applied, and what the stated warranty covers if it doesn't take. firstclassglazing.com is still an unedited WordPress demo, its body sections filled with placeholder copy about a fictional firm called Études, so the phone is where the specifics come from. The credentials are straightforward: the Massachusetts registry has home improvement registration #214775 active, and the state's Supplier Diversity Office certifies the company as a Minority Business Enterprise, a certification listed as expiring 2028-02-06. If your tub, shower surround or tile is worn but structurally sound, this is a refinishing shop rather than a remodeling contractor — the right call for that job, the wrong one for a gut renovation. Ask how the non-slip finish is applied and what the warranty covers before you book.