Verified record
First Response describes itself on its website as a Bridgewater-based team of IICRC technicians offering 24/7 water damage restoration, from extraction and drying to damage documentation, and says it also helps with fire damage restoration, smoke, sewage and mold. The site states 15 years in business. A 2025 customer said they called after a pipe burst in their basement and that the company arrived within an hour, got right to work on the water mitigation and had the basement dry again. That 2025 customer said Louie and Paul helped answer all of their questions. A 2025 reviewer wrote that after a basement flood the company handled the water damage restoration and mold remediation and left their office clean and dry. A 2025 customer with water damage in their basement said the company came over within an hour to assess the situation and began work the next day. Another account from 2025 described a flooded basement where the company completed the water mitigation and kept the customer informed every step. A 2025 reviewer said the company took care of their water damage restoration repair and mold remediation, and named fair pricing as a reason to use them again.
First Response Restoration was incredibly professional, timely, reliable, efficient and friendly. They took care of our water damage restoration repair, and mold remediation quickly and with great care. I would definitely use them again because of the excellent service and fair pricing.
5/5 stars – customer care, speed, reliability, professionalism, value. I called First Response Restoration after a basement flood and was impressed by their expert, prompt, and efficient team. They arrived quickly, were very reliable and professional, and handled the water damage restoration and mold remediation with great skill. The crew communicated clearly, worked hard, and left the our office clean and dry. I highly recommend them for any emergency water cleanup or flood damage repair. Great team!
I called First Response Restoration after a pipe burst in my basement and they arrived within an hour. The team was fast, courteous, and got right to work on the water mitigation and emergency water cleanup. I was impressed by how promptly they assessed the damage, explained the process, and had the basement dry again in no time. Their quick response turned a stressful situation into a smooth experience – highly recommended! Louie and Paul were great and helped answer all of my questions.
I called First Response Restoration after water damage in our basement and was amazed with the customer service I received! They were over within a hour to asses the situation and began work the next day. The entire process was seamless and the crew is some of the most kindest and professional guys I have ever dealt with . I hope you never need them but if you do, I highly recommend them!
First Response Restoration was incredibly prompt and professional when my basement flooded. They responded within minutes, arrived on time and completed the water mitigation efficiently. The crew was courteous, kept me informed every step, and the whole emergency water cleanup was done with impressive speed. I especially appreciated their responsiveness and attention to detail. I would definitely use them again for any future flood damage repair.
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2 changes recorded — last scanned Sep 29, 2026.
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