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Full-scope remodels4.7
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Hackett Brothers Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Hackett Brothers Plumbing is a family-run Peabody shop built around boiler and water-heater calls; the company says it was founded more than 30 years ago by Terry and Bob Hackett, with Rick Hackett running it today. It works Essex County towns — Marblehead, Manchester, Swampscott, Beverly, Peabody and Danvers — for general plumbing, radiant heating, snow melt systems, and boiler and water-heater installation and repair. The reviews on file, dated 2023 through late 2025, all describe the same kind of call: a water heater or boiler that needs diagnosing and swapping, often on short notice. In a 2023 review, a customer described calling Rick at 7am about a dead water heater and having a replacement installed before noon. In a review posted in late 2025, a homeowner referred by a home's sellers after an inspection said Rick gave clear, honest advice about which flagged plumbing items actually needed attention before the team came out. A Reddit poster in a 2025 thread called the pricing reasonable. Its Massachusetts plumbing license is active, and it's a BBB-accredited business with an A+ grade. One wrinkle: the BBB profile lists 46 years in business, while the company's own site says it was founded a little over 30 years ago — worth asking which is accurate if the company's history matters to you. Beyond that, the review record on file is thin, so it's worth confirming current pricing and scheduling directly. A solid call for boiler and water-heater emergencies and everyday plumbing around Peabody and the North Shore.
“I’ve had great experiences with Hackett Brothers in Peabody. Very reasonable pricing”
We recently moved into a new home and were referred to Hackett Brothers Plumbing by the sellers, and we’re so glad we called them. Rick was extremely responsive from the start and walked us through all the plumbing items noted on our home inspection. He provided honest, clear feedback about what actually needed attention and what didn’t, which we really appreciated. We decided to move forward with replacing a toilet, and Rick got us on the schedule right away. The team showed up on time, was professional, thorough, and incredibly efficient with the install. Everything was done perfectly and with great care. We’ll definitely be calling Hackett Brothers Plumbing again in the future for any plumbing needs. Highly recommend!
Highly recommend Hacket Bros! They were very responsive and did an excellent job diagnosing my boiler last year and replacing my hot water heater today! Trusted and will work with them going forward with all my plumbing and boiler issues going forward!
I cannot say enough about Rick and his team…knowledgeable, professional, timely, neat…all the things you want in a plumber. He installed a brand new boiler and hot water heater and we couldn’t be happier with the product and the service. Hackett Brothers is 5 stars for sure!
I called Rick at Hackett Bros. At 7 am because of my water heater. After diagnosing that we needed a new one he had his staff install before noon. They were polite, clean and efficient. I would recommend Hackett Bros. To all my family friends and clients without hesitation
The team from Hackett Brothers Plumbing have been a pleasure to work with, and I can't say enough how grateful I am for getting a referral of their company from a colleague. They are efficient, very responsive, great value, and I am beyond satisfied with their service and my overall experience. Thank you!
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Certified attributes are verified against the public registry. Others are the business's own statement.
Established 4.2 rating
Full-scope remodels4.7