Flooring Plus, LLC

Carlos, and his work crew are top shelf! Installed hardwood flooring. Customer service is outstanding, price very competitive, fair and reasonable. I will definitely hire him in future house projects in the near future. His crew also installed a backsplash that creates a modern style atmosphere

I would recommend Flooring Plus LLC. They do a good job in a timely manner, and with good pricing.

I hired this company based on seemingly positive online reviews and their claim to be proficient in both tile installation and hardwood refinishing. Unfortunately, my experience with them turned into a nightmare, and I am compelled to share my story to caution others. Firstly, while removing the tiles, the crew reported that the water valve was broken(although we never had any issue before they came), resulting in water damage in my laundry room. Despite voicing our concerns about the soaked floor potentially impacting the tile work, they reassured us that it was not a problem. In retrospect, we should have insisted on waiting out, understanding that a thoroughly dried floor is crucial before tile work to prevent damage to the underlying structure. But as a professional company, they should not only have listened to our concern but also have followed the right procedure to wait till the floor was completely dry. The grout color mismatch was another major red flag. Even after providing clear instructions, the crew failed to mix color into the grout, resulting in uneven colors on the floors. It's alarming that a professional flooring company claimed never to have had to do color mixing in grout before. The hardwood refinishing stage of the project turned out to be extremely troublesome. A wrong wood type was utilized for the replacement section, staining took place without adequate sanding, resulting in noticeably inconsistent coloration in my kitchen. Instances of chipped wood, the presence of bubbles, and a pervasive lack of attention to detail substantially undermined the ultimate outcome. Shockingly, Carlos seemed oblivious to the severity of these issues, dismissing them as inconsequential. Regrettably, I erred by remitting the entire sum before the project conclusion, leading to unresolved issues and subsequent financial repercussions. The contractors gross negligence resulted in a broken gas valve too, necessitating an expenditure exceeding $700 for repairs. The overall lack of professionalism was evident throughout the project. Broken base molding, lack of taping during staining, uneven tile widths, and wide openings between wood planks showcased a company that did not live up to its claims of being a flooring professional. My advice to others: do thorough research and consider other options before choosing this contractor. Never pay the full amount until you are completely satisfied with the completed work. This experience was a costly and disappointing lesson, and I hope others can avoid the same pitfalls. I will take measures to get reimbursement for the incomplete work and property damages caused by their negligence!

Job cost $790. I love my new bathroom floor. I would and have recommended them. The floor was done in one day and the cleanup was as perfect as the job.

The work was done quickly and professionally.