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Folan Waterproofing & Construction

Regional · 795 Washington St, South Easton, MA 02375, USA

3.5(2)
Waterproofing / Foundationmasonry restorationhistoric masonry preservationwaterproofing

Their work

41 photos

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Verified record

License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗

Highlights

  • BBB ratingA+ with no complaints filed
  • Google ratings4.7 average across 14 reviews
  • Long historyfamily-run since 1969, now third-generation
  • Restoration focusknown for masonry and historic preservation work
  • Complaint on recordone account cites unprofessional service and incomplete work
  • Not BBB-accreditedthe A+ grade doesn't reflect formal accreditation

Folan Waterproofing & Construction is a family-run specialty contractor in South Easton built around masonry restoration, historic preservation, and waterproofing rather than everyday home repair. The company says it has been in business since 1969 and is now in its third generation, run today as a certified women-owned enterprise with Holly Brookes as president. Its directory numbers look solid: a 4.7 average on Google across 14 ratings and an A+ grade from the Better Business Bureau, though Folan has never actually sought BBB accreditation. The handful of individually written reviews behind those numbers tell a more mixed story, though — they include at least one account of unprofessional service and work left unfinished on a restoration job, sitting next to the stronger aggregate scores. With only a couple of full reviews to weigh, there isn't much depth on file in either direction. Folan hasn't pursued BBB accreditation, so that A+ grade reflects BBB's own criteria rather than a vetted membership. Given the complaint about unfinished work, it's worth asking directly how a job's scope and specifications get locked in before work starts, especially on larger restoration contracts. This is a contractor built for masonry restoration, waterproofing, and historic-building work rather than routine repairs — worth a call for that kind of project, with scope and finish expectations put in writing up front.

Read the comments

Most recent comments

  • 5.0Mar 2, 2025

    Your waterproofing experts.

  • 1.0Nov 2, 2021

    Folan worked on a restoration project for us on a mill building in Brockton. The staff is very rude & unprofessional. They ignored many of the specific requests the architect and conservator had called out. They did the bare minimum and never finished the project to satisfaction. For the cost we expected a much more professional job and had to hire another contractor to fix their mistakes. Avoid this company!

Specializes in

Waterproofing / Foundationmasonry restorationhistoric masonry preservationwaterproofing

Also offers

Roofingmembrane roofingflashing and trim

Languages

English

Update history

  1. Added 2 new comments, added 41 new photos, established rating 3.5

    • behind the score: Complaint on record — one account cites unprofessional service and incomplete work

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