Foley & Sons Floor & Tile - The Faucetorium

Chuck Foley started out working from the back of his truck, known around Maynard as "the tile man." The company says it dates to 1973; in 1984 he bought 161 Main Street and picked up The Faucetorium, the plumbing-supply side of the operation. It has been BBB accredited since 1982 and holds an A+ there, on a profile that lists a sole proprietorship run by owner Charles Foley with 15 employees. What customers describe most is the showroom. A 2023 reviewer wrote about rooms of samples, combinations and displays, and staff who offer help when asked rather than following you around — plus, they noted, guard kitties. In a 2024 review, a repeat customer said Chuck and his staff had completed multiple jobs on time and would still help with follow-up questions about work done in the past. Another 2024 reviewer had their bathroom renovated by Foley and called the process painless. Google sits at 4.7 across 25 ratings. The thing worth pinning down is the handoff from browsing to booking. In June 2026 a customer left a single star describing several visits picking out tile and fixtures, someone coming out to take measurements for an estimate, and then nothing back. It is the newest of the written reviews, and it is a different complaint from the older ones, which are about the store and about finished jobs. Ask for a date on the estimate and a name to chase before you invest a string of visits. The written history here is short — a handful of reviews since 2023 against a business that has been in the same building since 1984 — so the sure thing is the showroom and the depth of product, not a documented volume of projects. If you want to handle a lot of tile in person, talk to people who know the material, and possibly hand them the installation too, this is a straightforward local call. The company names Maynard as its service area, so confirm they'll travel to you if you're farther out, and get the estimate timeline in writing.