Post Road Carpet One Floor & Home

Post Road Carpet One Floor & Home is a family business in Acton that's been selling and installing flooring since 1976 — founded by Sam Paolini, and now run by his son and grandson as a three-generation operation. Across 148 Google ratings averaging 4.9 stars, one thing keeps coming up by name: the sales team. Trevor, Zach, and Bill get singled out review after review for walking customers through carpet, tile, and hardwood options without pushing a sale. The installs get the same praise. Reviewers describe crews arriving on time and finishing clean — carpet in a new house laid in a single day to hit a moving deadline, a custom stair runner turned around fast, tile work in a kitchen backsplash and bathroom that left nothing to fix. In a 2024 review, a homeowner with a flooded, foul-smelling basement said the crew was scheduled within four days of the call and finished the job in about six hours. Another customer, a 20-year regular, still has a wool area rug from the store that's held up. The Better Business Bureau accredits the company with an A+ grade for floor installation. Reviews run deep and current — 91 on file from 2021 through today across five sources, with 22 in the last six months and none negative. The one thing worth a second look: a single reviewer called the selection good "at a cost," a lone note on pricing that nothing else in the reviews backs up. This is a fit for anyone wanting a full-service flooring showroom — carpet, hardwood, tile, vinyl, area rugs — with in-house installers rather than a subcontracted crew, and who'd rather talk through options with a person than order online. Ask about lead times for custom pieces like stair runners or oversized rugs, since a few reviewers mention a wait between choosing a product and getting it installed.