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Cleaning without feeling judged mattered to people who hired Fresh Start Cleaning in Ludlow. In an October 2023 Google review, a customer described asking for help with an apartment that had become difficult to manage and said the staff were kind and understanding throughout. A December 2023 customer described two-hour weekly cleans that helped a busy household get into a manageable routine. That customer also said the team accommodated sensitivities to chemicals and artificial scents, and recalled a cleaned high chair, dirt-free floors and folded blankets. Earlier customers described organizing as well as cleaning. In June 2021, a customer said Missy worked at their pace and checked their comfort during each session while organizing and cleaning before a partner moved in. A December 2022 reviewer said Missy and her crew had cleaned their house for several years and were trusted to work while the customer was away. An October 2019 customer described two years of regular cleaning and also using the company for carpet shampooing. Google shows a 4.7-star average from 12 ratings. The Thumbtack profile gives a different business history: it describes Fresh Start Cleaning Services as founded in 2025, with the owner personally handling every clean. A December 2025 Thumbtack review names Amanda. That founding date differs from the earlier Google accounts naming Missy and her crew.
Amanda was great everything was left better than I expected
We’re delighted with the compassionate care our cleaning team has each week when they come to our house. We have three little ones and until recently each worked more than full time. We’ve never felt judged for the absolute chaos our house was once in. 🫣 We have a limited budget yet we have always been supported by the Fresh Start team asking for just two hours each week. We needed to see how it went for a few weeks to realize what rhythm worked best for us now. With these targeted weekly cleans we’ve been able to do a bit of tidying in advance, initially it was a lot of work but now after just two months it is a breeze and our house stays in great shape. It feels so good! We have significant sensitivity to many chemicals and artificial scents, which we expressed. The team has accommodated with ease. Cassey is thorough and comprehensive in her cleaning. Denise ensures each and every clean is done with excellence. I’ll never forget how sparkling clean our 1 year old’s high chair was after the kitchen was cleaned. I didn’t expect that but we were definitely wowed! The floors were so shiny without any dirt. The pillows were fluffy and blankets folded. A tidy house isn’t necessarily a clean house; with Fresh Start we have both. We highly recommend Fresh Start to anyone who wants to invest in their self care, well being, and stress mitigation. It has been more than worth it for us.
I was ashamed of what I let my apartment get to - with an ex who saw my clutter and turned it to mess, it felt impossible for me to get my space back, and clean. I reached out to Fresh Start at the recommendation of a coworker and was pleasantly surprised when the entire process went extremely smoothly. Everyone I talked to was kind and understanding, and they helped put my mind at ease. I cannot recommend this company enough, especially if you are like me and struggle quite significantly with maintaining a clean household.
We had Missy and her crew clean our house for several years. They were always reliable, professional, and consistent. We trusted them in our home even when we were not there. I highly recommend Missy no matter what your housecleaning needs.
I had Missy come into my house to Start to Finish organize and clean up before my partner moved in. We were able to get everything done in time, and I felt so amazing at the end! Missy checked with me every session we had and made sure I was comfortable, and we went at my pace. My house was NOT in a good place when we began, but by the end, I was able to have my partner move in AND have others in the house without being overwhelmed and embarrassed by the mess. My partner and I have talked about having Missy and her team come back to our home for regular cleaning once we get settled from their move in, too.
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2 changes recorded — last scanned Oct 1, 2026.