Friendly Hardwood Flooring LLC

Friendly Hardwood Flooring LLC is Vinh Le's shop out of 97 Ferry St in Lawrence, MA, and the calls that keep coming in are for the jobs other crews shy away from: 26-year-old red oak nobody's touched, a staircase buried under carpet with rot underneath, subfloor damage nobody knew was there until the old flooring came up. Across 32 Thumbtack reviews the rating sits at 4.8, and the pattern in the recent ones is consistent — customers describe him finding cracks or water damage mid-quote, expanding the job to fix it properly, and still finishing on the timeline he gave them. One recent customer replacing carpet in three rooms with hardwood liked the result enough to bring him back for other projects in the house; another had him refinish a staircase after pulling up an old rug and finding wood problems he sorted out along the way. Angi and HomeAdvisor each show a single 5-star review for the same address, and a separate listing puts him at 4.9 serving the Lawrence/Lowell area — all pointing the same direction, though most of the actual review volume sits on Thumbtack rather than spread evenly across sites. Pricing comes up as fair and competitive in more than one account, and reviewers describe him as diligent rather than someone who cuts corners. Nothing negative shows up in the last six months of activity. For someone with older hardwood that might have hidden damage, or carpet coming out to reveal a floor underneath, this looks like a solid call — just ask upfront how he handles pricing if the job grows once he's opened up the floor, since that's exactly the scenario his recent reviews describe.