Mr. Rooter Plumbing of Norwell

Mr. Rooter Plumbing of Norwell is the locally-owned-and-operated branch of the national Mr. Rooter franchise, covering plumbing plus drain/sewer, septic, water heater and, per the company, HVAC and remodeling work under the brand's "Neighborly Done Right Promise." Reviews run mostly five stars — 4.8 on Google from 21 ratings — and describe a team that moves fast on emergencies. One homeowner's well pump was replaced and water restored within a few hours of an urgent call, backed by a 1-year parts-and-labor warranty. Another's wedding ring, dropped down a sink drain, was recovered within an hour by a technician dispatched the same day. A third recalls being walked through shutting off a leaking water heater over the phone before getting a same-day replacement. Not every account is glowing. A 2025 review gave four stars after a technician couldn't clear a clogged patio drain and called the company's pricing "expensive across the board," though it credits him with being knowledgeable and offering options. Another, from the same month, gave three stars simply for showing up later than expected, even though the job got done. Mr. Rooter fits homeowners who want the backing of a national franchise's warranty and dispatch speed for urgent plumbing, with the caveat that pricing has drawn at least one complaint worth asking about upfront.