Gentle Giant Moving Company

Wrapping furniture, taking it apart and putting it back together receive specific praise from Gentle Giant customers. A June 2026 reviewer described Alex's team walking through the homes with them before touching anything, labeling items and wrapping furniture in heavy blankets. When closing times changed, the company arranged to load the home a day early. An April 2026 customer described a different crew carefully disassembling large furniture, reassembling it at the new residence and offering to adjust its placement. Gentle Giant's Southborough location is at 20 Turnpike Road. The company says it began in Massachusetts in 1980 and has locations in multiple states. Its website advertises residential and commercial moves, including local, interstate and international moving, along with packing, storage and crating. Google reports 4.9 stars from 85 ratings. Customers also describe help with packing and more complicated moves. An August 2026 reviewer said Matt and his crew packed, unpacked and moved items as the customer decided where they should go. Another described a father-son team packing family heirlooms after the customer's mother died and moving them without damage. In July 2026, a reviewer said John organized a move for their daughter to an apartment seven states away and everything arrived on time. Several customers have returned for later moves. A June 2026 reviewer estimated they had used Gentle Giant at least seven times, praising careful handling and efficiency. A May 2026 customer described a move that was on time and on budget, with communication and protection of their belongings. In a September 2025 review, a customer praised Jimmy and Alex for moving them to a Boston apartment despite an extremely narrow staircase, as well as the company's price transparency. There are complaints too. Undated BBB reviewers alleged theft, furniture damage, longer-than-quoted moving time and difficulty getting calls returned. Those allegations are customer accounts. A September 2021 Google reviewer said the company never came and never sent a quote. BBB lists an A+ grade and accreditation for the company. Gentle Giant has also handled work after a move: a November 2025 customer described a crew hanging artwork, a medicine cabinet and a mirror a week later, and praised the care and precision of that work.