George W Bigelow Jr.

George W Bigelow Jr., doing business as Bigelow Home Improvements, works out of Fall River, Massachusetts on roofing and window jobs, and the company says it has 16 years in the trade. Angi and HomeAdvisor both put its overall rating at 4.6 from 30 reviews, with 87% five stars — though the written record on file only runs from 2017 to 2019. That written history is the honest reason to read the star count carefully. In a 2018 review, a homeowner said a five-member crew reroofed the house in a single day and called the price and communication with George solid. A 2017 reviewer described interviewing five companies before picking Bigelow for a window job, saying the crew left no trace of the work when they cleaned up and that they'd since called the company back for more. Two reviews from the same stretch cut the other way: a 2018 customer said Bigelow never came back to fix shingles that weren't sealing properly as promised, and a 2019 review reports the same about a set of window screens that were never repaired or returned. Both are about the company not finishing what it started, not about the initial work itself. A trade license (#176793, registered in Rhode Island) is listed on both directories, expiring in 2027 — that's the license the directories show, not one independently verified here. Anyone calling for a roof or window job should weigh the strong overall numbers against the one real complaint pattern on file: getting Bigelow back out for a follow-up once the crew leaves. Worth asking directly what happens if something needs a second visit.