GF Sprague Exteriors
Local business · 45 Kearney Rd, Needham, MA 02494, USA
Their work
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Call (781) 455-2936Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- Not rated by the BBB
- 75 reviews in the last 6 months
- 40 customer photosOf completed work
Highlights
- Ice dam response — several reviewers say crews arrived within a day of an emergency call
- No-upsell inspections — reviewers credit staff for flagging only what actually needed repair
- Named crew accountability — the same technicians are repeatedly credited by name for specific jobs
- Broad rating base — 4.8 stars across 913 Google ratings
- Inspection follow-through — one customer waited two weeks with no repair proposal after paying
- Unfulfilled contract terms — another reports no written report years into a promised annual inspection
- Scheduling notice — one reviewer says arrival information arrived later than promised
"Ice dam" is the phrase that keeps recurring in GF Sprague's 2026 Google reviews — after a winter storm sends water through a ceiling, homeowners describe a crew showing up within hours, sometimes on a Sunday, to clear snow and get a leak stopped before it gets worse. The Needham company works across roofing, siding, gutters, windows, and skylights for houses throughout the Boston suburbs. That same responsiveness carries into full replacement jobs. One reviewer had GF Sprague redo a roof, siding, trim, and more than 25 windows and sliders and called the result "extremely happy"; another had a roof, garage roof, and five skylights replaced in a single 12-hour push by a crew led by Steve Herget and Mark. Reviewers keep naming the same handful of staff — Nate Kelsey, Steve Herget, Justin Fernandes, Paul Elliot — for specific jobs, from a slate-roof leak diagnosis to a full siding overhaul finished in the middle of a cold winter. A recurring theme is honesty about what doesn't need doing: one customer was told a rubber roof they thought was leaking actually looked fine, another says an inspector pointed out which parts of a roof and chimney needed no work at all, and a couple of reviewers specifically credit the company for not pushing an unnecessary roof replacement. The two rough spots in this year's reviews both involve what happens after the first visit rather than the quality of the work itself. One customer paid for a full-day inspection of a leak near a church steeple and, two weeks after paying the invoice, had received only a video of a loose panel and no repair proposal. Another says a roof was sold with a contract promising annual inspections, but three years in, no written report has ever shown up despite repeated requests. A third reviewer, otherwise satisfied, found that promised 48-hour scheduling notice arrived the night before instead. With a 4.8-star average across 913 Google ratings and close to 550 reviews spread across seven sites, this isn't a new or thinly reviewed outfit — it's been doing exterior work in the Boston suburbs for years. Anyone calling for a roof, siding, or gutter job should get a firm answer up front on what follows the estimate or inspection: a written proposal or report, and by when.
Read the comments
Most recent comments
- 5.0Jul 1, 2026
Really excellent work overall.<br><br>GFSprague replaced our roof, siding, trim, and more than 25 windows and sliders. It was a large project, and we are extremely happy with the results.<br><br>- Their sales team guided us through the process, helped us choose the right products, provided visualization tools, and gave us reasonable estimates.<br>- Once materials arrived, they scheduled the work promptly, showed up on schedule and on time, and were ready to go.<br>- The roofing crew completed the full roof replacement in one day, including removal of the old roof, installation of the new one, and a thorough cleanup.<br>- The siding and window crews worked long days, including Saturdays, to keep the project moving. Their work ethic, attention to detail, and workmanship were excellent.<br>- When they found issues such as rot or bad supports, they corrected them properly and professionally.<br>- The crews were very respectful of our property, kept the work areas organized, and cleaned up thoroughly at the end, including using magnets to collect nails and debris.<br><br>Overall, GFSprague was professional, hardworking, detail-oriented, and delivered high-quality results. I would wholeheartedly recommend them for roofing, siding, windows, and exterior renovation work.
— Derek SykesView on Google Reviews ↗ - 5.0Jun 30, 2026
GF Sprague did in record time our roof repair, new roof installation, deck repair and new railings installation professionally, correctly, and timely according to the schedule. I must commend Steve Herget who supervised both projects, was always present when scheduled and/or needed and always available to provide updates or respond to questions.
— Gabriela KrockmalnicView on Google Reviews ↗ - 5.0Jun 30, 2026
Reasonable prices and they don’t try to sell you a new roof when you don’t need it.
— Noah FrankView on Google Reviews ↗ - 5.0Jun 29, 2026
GF Sprague helped overhaul the sidings and several windows in my old house. Justin was great with getting the project started and coming to a price that was reasonable for us and the crew was amazing as they practically completed the project in the middle of a blistering cold winter!
— Chun-Yu ChangView on Google Reviews ↗ - 5.0Jun 26, 2026
Nate Kelsey came by today to help identify a leak that appeared to be coming from my roof. It showed up during a rainstorm while our downstairs bathroom was being gutted and rebuilt. Nate was thorough, professional, easy to talk to and understand. He spent a lot of time analyzing the problem and, to my relief, identified a relatively minor problem. He was able to clearly articulate how he came to that conclusion and I feel that I can move forward with confidence. To be clear, he was here for an estimate and the work that is necessary is really a handyman type of job. However, based on my experience with Nate, I will definitely contact Sprague when my roof needs to be replaced in the near future.
— Kat BrooklineView on Google Reviews ↗
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Update history
Added 549 new comments, added 63 new photos, established rating 4.3
- behind the score: Inspection follow-through — one customer waited two weeks with no repair proposal after paying