Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from GF Sprague Exteriors. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800
GF Sprague Exteriors is a Needham roofing and exterior contractor with roots going back decades — Better Business Bureau accredited since 1986 — and in 2023 it was acquired by Infinity Home Services, a roofing-and-exteriors roll-up operating across the Northeast. Today it runs a big-crew operation across roofing, gutters, siding, and windows, with 913 Google ratings averaging 4.8. The volume of specific praise is real: technicians named Nate, Steve, Paul, Justin and Matt show up again and again for arriving fast on ice-dam emergencies — one homeowner got a callback within minutes on a Sunday — and for giving honest assessments instead of upselling; more than one reviewer describes being told a roof section was fine when other roofers had pushed for a full replacement. On one job, the crew replaced two roofs and five skylights, working 7am to 7pm to get it done in a single day, and on another, a technician inspected the roof itself in person rather than relying on a satellite image the way competitors did. But a pattern shows up in the complaints that isn't just isolated bad luck. Reviewers on Best Pick Reports describe the sales, project-management, and crew sides of the company not communicating with each other — a salesperson writing up a gutter spec the crew didn't follow, and a recommendation that estimators physically get on a ladder before quoting rather than working from a distance. That same disconnect shows up in specific jobs: a 2026 review says a paid annual roof inspection was never delivered after nearly three years, a 2025 review describes a no-show on the scheduled start date and curved skylights replaced with flat ones, and a 2023 review describes a crew that was eventually fired mid-project, followed by no response on promised fixes. Its BBB grade is A+, and it carries strong ratings across Houzz, Angi and Best Pick Reports too. For a job of any size, get the scope and materials spec in writing and confirm one point of contact carries it from estimate through completion — the complaints suggest that's where things occasionally slip.
“Infinity Home Services (“Infinity”, “IHS”, or the “Company”), a leading provider of residential roofing replacement and other exterior home services, has acquired GF Sprague & Company (“GF Sprague”), a replacement roofing and exterior home services provider in the Northeast.”
“According to U.S. Department of Labor enforcement records, GF SPRAGUE AND COMPANY INC. — a roofing contractors facility located at 414 LEXINGTON ROAD, LINCOLN, MA 01773 — was the subject of a formal OSHA inspection that resulted in 4 citation(s) and cumulative proposed penalties of $2,640.00. The inspection case was opened on 2009-05-04.”
Really excellent work overall. GFSprague replaced our roof, siding, trim, and more than 25 windows and sliders. It was a large project, and we are extremely happy with the results. - Their sales team guided us through the process, helped us choose the right products, provided visualization tools, and gave us reasonable estimates. - Once materials arrived, they scheduled the work promptly, showed up on schedule and on time, and were ready to go. - The roofing crew completed the full roof replacement in one day, including removal of the old roof, installation of the new one, and a thorough cleanup. - The siding and window crews worked long days, including Saturdays, to keep the project moving. Their work ethic, attention to detail, and workmanship were excellent. - When they found issues such as rot or bad supports, they corrected them properly and professionally. - The crews were very respectful of our property, kept the work areas organized, and cleaned up thoroughly at the end, including using magnets to collect nails and debris. Overall, GFSprague was professional, hardworking, detail-oriented, and delivered high-quality results. I would wholeheartedly recommend them for roofing, siding, windows, and exterior renovation work.
GF Sprague did in record time our roof repair, new roof installation, deck repair and new railings installation professionally, correctly, and timely according to the schedule. I must commend Steve Herget who supervised both projects, was always present when scheduled and/or needed and always available to provide updates or respond to questions.
Reasonable prices and they don’t try to sell you a new roof when you don’t need it.
GF Sprague helped overhaul the sidings and several windows in my old house. Justin was great with getting the project started and coming to a price that was reasonable for us and the crew was amazing as they practically completed the project in the middle of a blistering cold winter!
Nate Kelsey came by today to help identify a leak that appeared to be coming from my roof. It showed up during a rainstorm while our downstairs bathroom was being gutted and rebuilt. Nate was thorough, professional, easy to talk to and understand. He spent a lot of time analyzing the problem and, to my relief, identified a relatively minor problem. He was able to clearly articulate how he came to that conclusion and I feel that I can move forward with confidence. To be clear, he was here for an estimate and the work that is necessary is really a handyman type of job. However, based on my experience with Nate, I will definitely contact Sprague when my roof needs to be replaced in the near future.
Specializes in
Also offers
Service area
Languages
Re-analyzed rating 3.9 → 4.1
Established 3.9 rating
Takes small jobs others refuse5.0
Full exterior overhauls5.0
Repair over replace4.8
Roof held up3.2