Verified record
When a septic tank backed up overnight, one homeowner called Granite State Sewer & Drain first thing in the morning and had a technician on site within the hour — the kind of response time that shows up again and again in its reviews. The Hudson, NH company says on its site it's been serving the area since 1988 and is family- and veteran-owned, handling septic, sewer, drain, pump, and grease-trap work with 24/7 emergency service. Google shows a 4.9-star average from 409 ratings, and the specifics track: technicians are named repeatedly — John, Emilio, Andre, Lukas, Sean — for arriving fast, explaining what they found, and cleaning up thoroughly. One review described the crew talking a homeowner out of testing and a pump extraction they judged unnecessary rather than running up the bill. Same-day and next-day service comes up often, including a clogged drain fixed within 90 minutes and a classroom sink snaked the day after a call came in. Billing is the complaint that surfaces more than once across the years. A January 2026 review from a salon owner said the final bill included a camera-inspection charge that wasn't part of the quoted service, night, and toilet-removal fees. An August 2026 review described a $320 charge — a standard fee plus an extra fee for a second technician — for about 30 minutes that didn't resolve a sewer smell. A 2025 review said a technician billed for removing 1,600 gallons from a 1,200-gallon septic tank and began digging without asking, while the homeowner was away. Older accounts describe the same shape of complaint: a 2022 review said two techs finished a 10-minute snaking job then billed over an hour after sitting and talking, and a 2020 review on Angi said a $355 job came with unexpected camera and toilet-pull up-charges. For a routine drain clog or a septic pump-out, Granite State's reviewers describe fast, courteous service. Given how often extra fees turn up in the write-ups, it's worth asking for every possible charge — service call, additional technician, camera use, fixture removal — spelled out before the truck leaves the lot.
Excellent service! John was such a great guy and explained everything thoroughly and provided suggestions for future maintenance. Highly recommend this company and give John a raise! He found the septic cap, dug it out, pumped the tank, and cleaned everything up like a true professional. You don’t see service like this anymore these days! Impressive!
I had Granite State come out to clean my sink pipes because we get a sewer smell coming through the drains. They charged me a total of $320. Standard service fee and additional fee for sending 2 men. They were at the house for maybe a half hour, they could not find the problem and left. No work was done.
I would recommend Granite State Sewer and Drain to anyone looking for friendly, knowledgeable, timely, competitive pricing with their sewer and drain needs.
Service was Excellent
Lukas was thorough, quick and professional. Will call on GSS in future for drain and septic system service. Thank you.
Specializes in
Also offers
Service area
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 2, 2026.