Greenstar Builders

Greenstar Builders is an 18-year-old general contracting business based in Norwell, with a second Hanover, MA address, run as a sole proprietorship by owner Brian Nihill. Its stated trade list runs from additions and new construction to kitchens, baths, decks, flooring, carpentry, windows, doors, and siding. In a Houzz review posted just days ago, a customer described a project marked by poor communication, inconsistent supervision, and repeated delays, and urged other homeowners to protect themselves — insisting on milestone-based payments, lien waivers, and everything in writing before releasing funds. By contrast, an older Google review from 2023 called it "an excellent builder" who "always works hard to help out customers," without further detail. Google's own rating sits at 5.0 from two ratings, while the detailed complaint above appeared on Houzz just this month — worth asking directly about communication and scheduling before signing a contract. Given how recent and specific the complaint is, anyone considering Greenstar Builders for a kitchen, bath, or addition project should ask for current references and a clear written schedule and payment plan up front.