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Griffin Heating holds 4.5 stars from 12 ratings on both HomeAdvisor and Angi, and its BBB grade is A+. On those directory profiles the business describes itself as having over 10 years of experience. A 2019 customer said Kenard Griffin II was very responsive to the call, was transparent throughout the service, and that the HVAC work was done in a timely manner. A 2020 customer said that within 5 minutes after he left an estimate visit, their water heater blew out from the bottom; he came back, helped stop the flow and clean up, and they hired him on the spot to install the new water heater. A 2020 reviewer said he communicated well about arrival time and what needed to be done, and called the work reasonably priced. In 2021, a customer called him very informative and said they would have him do more to repair the furnace system. A 2023 customer wrote that a furnace not yet two years old started making a banging noise as it struggled for air; he came to evaluate it and mentioned putting in another vent, then never got back to them, and an email went unanswered. That 2023 customer said the back of the furnace was being held up by a case of mason jars, and that a different company later serviced the furnace.
Absolutely no customer service! My furnace was not even installed for two years before it started making a banging noise as it struggled for air. He came to evaluate it but left, and I never heard back from him. The back of the furnace is being held up by a case of mason jars! He mentioned putting in another vent because it was struggling to get proper air intake. Why would that be happening almost two years after owning a new furnace? I never heard from him again, and that was two weeks before Christmas. It is the beginning of February. I sent him an email and got no response. I would not hire or recommend him at all. Another company came in and happily serviced my furnace properly, and now we feel safe.Show
Ken Griffin was professional in every way.
Very informative, will have him do more to repair the furnace
They have great customer service and takes time to talk to the customer
Responsive, punctual, dedicated. Try them.
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1 change recorded โ last scanned Oct 4, 2026.
Typical Maine range for this kind of work, from regional averages โ not a quote from Griffin Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,500 โ $10,300
Typical HVAC project around $7,400
Transparent pricing4.3
Boiler heat restored within about three hours3.7