H & H Home Improvement

We hired H&H Home Improvement in summer 2023 for a project expected to take two months. Work started in early September, but what followed was an absolute nightmare of delays, mismanagement, and broken promises. During the project, they discovered mold in our ceiling, which understandably extended the timeline. While we acknowledged this issue and a few other adjustments, the contractor assured us they would finish by Spring 2024 - an expectation that was never met. At first, we received endless excuses—sick workers, bad weather, material delays—but soon they stopped showing up altogether, often without any notice. At one point, they left our roof without shingles for six months, covered only with Tyvek, exposing our home to the elements. Despite paying in installments, we eventually learned they were low on funds and had been working on other projects simultaneously. To keep progress moving, we were forced to purchase materials directly and deduct the costs from the remaining balance, but the delays continued. When they came, they never worked more than 6 hours per day and took numerous breaks. This dragged on indefinitely, and we were left chasing them for answers. This project stretched for 2 years, and they finished 95% of the job then stopped coming. We finally gave up on them and finished part of it ourselves and hired another contractor to finish the rest. While the work that was completed was well done, we would caution potential clients about H&H Home Improvement’s financial mismanagement, lack of accountability, and ongoing delays.