Verified record
Handyman Services LLC is a North Andover, Massachusetts handyman business the BBB lists as Steve Grant's Handyman Services, a one-employee LLC with an A- grade. It holds 4.7 stars from 23 Google ratings, with written reviews running from 2021 to 2024, and customers mostly write about Steve by name. The work is a long, mixed list. A September 2021 customer called him their go-to contractor for more than a year across carpentry, plumbing, electrical, floors and more. Another that month said Steve gave up a Sunday to finish the 36-inch deck railing the town required after a previous contractor could not, keeping the permit in compliance. In December 2021, one customer had a low-pressure shower and bathroom faucet replaced, and another customer's mother had her thermostat fixed and the heat back on after Steven came back later the same day, when she had missed his first visit. A September 2022 reviewer said the final invoice came in below what they expected, and a December 2023 customer said Steve's team stayed until a long to-do list was done. Two 2022 reviews describe the opposite experience. In October 2022, a customer said Steve missed the first meeting without calling, arrived a half-hour late to the rescheduled one, said he would send an estimate that never arrived, then failed to show on the day he had agreed to come and work. A June 2022 customer said he came to assess a project and they never heard from him again.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Handyman Services LLC.. Use it to sanity-check bids, then get the real number in writing.
A day rate replaces the task list — usually the better deal once the list gets long.
Estimated range
$220 – $850
Typical handyman visit around $540
Great small company! That did great work ! Would recommend 10/10
Steven and his team were absolutely fantastic! They were professional, worked efficiently, and stayed until my long list of To-Dos was totally complete.
Steve might be a wonderful handyman but there is no way we will ever know. He failed to show up at the designated time for our first meeting and never called. When I reached out (after multiple phone calls), he said he was sick. Fine, not a problem, and we made an appointment for the following week. He came by, a half-hour late, looked at the jobs, and said he would send an estimate. The estimate never arrived. When I reached him again, after multiple tries, and after leaving voicemails, I let him know that we did not need an estimate but since he had given us his hourly rate, he could come by and work and would be paid that day. That day is today and he failed to show once again. I called and left a voicemail to no avail. We, in general, like to use smaller self-owned businesses but have never had the issues we have had with this one. Very unprofessional to not even leave a message saying he could not do the job or did not want to do the job or... whatever. He seems like a nice guy and seems to do good work, judging by others' comments. But I would not recommend him. We are back to square one after weeks of dealing with him, forgiving his past no-show and lack of responsiveness. I would steer clear of him. There are other people out there who want your business and who behave professionally. We will find one and reach out to them.
Steve is one of the few contractors I’ve used where money was not his priority. He’s a man of words and very realable. Never any issues contacting him and always returned my calls promptly . For all the hours he put in, the final invoice was more than fair. Less than what I thought it would be. He is flexible, trustworthy and was great around my children, as he is a father himself. He knows what he’s doing and overall a funny and great guy. Highly recommended.
Steve did a great job installing my new microwave he was on time and got it working on budget.
Specializes in
Also offers
Languages
1 change recorded — last scanned Jul 5, 2026.