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Local business · East Falmouth, MALocal business · 156 Teaticket Hwy, East Falmouth, MA 02536
Verified record
Harbor Homes has been building and remodeling on the Upper Cape long enough to leave 172 permits behind it — new houses in East Falmouth, alterations in Falmouth and Plymouth, a teardown in Buzzards Bay. What it does not have is an active licence. Its Massachusetts home improvement contractor registration, #147503, is expired in the state registry, held under Harbor Homes Building & Remodeling Inc. The written accounts stop in 2020, and they split hard. On Houzz the average is 3.0 across seven reviews, and those seven do not cluster in the middle — three are five stars and three are one star. A March 2018 customer said the firm built their beach house and stayed in touch at every step. An October 2018 customer used the word "nightmare" and listed eight numbered grievances, among them permits that were never pulled, missed site meetings, and a punch list still open a year later that a second contractor had to finish. An April 2018 reviewer raised the permit complaint independently. A July 2018 owner landed between the two camps: the house is gorgeous, they wrote, but a floating floor buckled in humidity, three outlets in one room didn't work, and the punch list went unanswered — their advice was to hold the final payment until you have lived in the place a month. Going back further, a 2015 customer described a gut-and-rebuild where a subcontractor's plumbing leaked inside a year and the firm declined to bring anyone else in. Against all that sits a single-sentence five-star note on BuildZoom from 2020. The licence is the first thing to settle before calling: the state registry shows the registration expired, and BuildZoom scores the company 0 for the same reason. The complaints that repeat across different customers — permits, punch lists, and reaching anyone after the final cheque — are the ones to put in the contract, with payments tied to completed work. This is a company whose written history is a decade old and evenly divided. Ask for references from jobs finished in the last two years, and confirm the registration is current before any money moves.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Harbor Homes Building & Remodeling. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
My experience was great. I would use them again
Great job from start to finish old beach house complete remodel from porches to a big back yard redone and new kitchen
Working with Harbor homes was a NIGHTMARE. Everything seems pleasant until work begins. We were off Cape during the construction. 1. Not all permits were pulled. Always had reasons why. 2. Came down for meetings- Harbor was normally a "no show", Seems that everyone else had an "emergence" when our meetings were to take place 3..No concern for the furnishing or other aspects of our house not related to the construction. One point wood was piled on a new floor they just installed. A majority of work was outside but the interior of the house was treated as a work site. 4. Used our soup pot to mix cement than left it uncleaned outside 5..We were away for 2 and a half months We were told that work was being "worked on" or "completed" when neither happened. Found that, if we went to the Cape, work would be accomplished 6. Keep accurate records of the funds given them, Copy all checks. Don'y pay for work they say will be done. I suggest not to pay for work unless completed. . 7.There isn't a schedule as to when work will be completed or a payment schedule.Calls were made on 8.One year latter still waiting of them to work on the punch list. Had to hire another contractor to finish the work. From others, I have heard this isn't uncommon. We now in the process of doing another major renovation, We did NOT EVEN THINK OF ASKING HARBOR HOMES FOR A BID
Was great in the beginning and the house is gorgeous but...my floating floor is now buckling in the humidity, one room has 3 non working outlets and they are completely unwilling to do items on the punch list. DO NOT make a final payment till you have a month or so living in the home to figure out what's really still not done. I cant even get screens for my brand new kitchen windows and I've been asking for 2 months. Nice people...seem way over extended.
I regret hiring Harbor Homes. Very little turned out right from a poorly written contract, not taking out the appropriate permits and failure to do what was agreed upon.
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Added 8 new comments, license now expired, established rating 2.4
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