Verified record
Harrison Pool & Spa is a Massachusetts pool-service company built around the practical work of keeping an in-ground pool running: openings, closings, weekly maintenance, equipment repairs, liners, safety covers, and new construction. The company says it has served local families since 2009, while BBB lists a 2019 start date and Camden Harrison as manager; its site also says it operates under Easton Select Group. The recent Google history is unusually specific about responsiveness and hands-on troubleshooting. Homeowners describe Camden fixing a long-running pump leak, clearing persistent green or hazy water, explaining equipment to new pool owners, and handling openings, closings, and repairs; several 2024–2025 reviews mention quick replies and same-day or fast issue resolution. One September 2025 customer reported a liner peeling within a month and said the company later stopped responding about a safety cover and pool closing, so confirm warranty coverage, follow-through, and the exact scope of any liner or seasonal-service commitment before booking. Google shows 4.8 stars from 26 ratings, and the written reviews run from 2021 through 2025. BBB gives the business an A+ rating but says it is not accredited; that is a BBB profile fact, not a customer-review score. Harrison Pool & Spa looks best suited to homeowners who want recurring maintenance plus a technician willing to explain the equipment, with a clear written plan for larger repairs and installations.
We have been using Camden for years. He is incredibly responsive and the service is top notch.
Do not use this company. Installed a new pool liner that began peeling away from the side of the pool less than a month after installation. Committed to installing a new safety cover and a pool closing then completely ghosted out. Incredibly unprofessional, would never use this company or recommend.
The team at Harrison has done a great job on our pool. We had a leak at the pump exit in the pool for several years, with my old pool service company coming by many times to try and fix it but couldn't. Camden was able to fix it and I am no longer losing water. My pool was always green or hazy and all my previous provider did was sell me more shock, which added up a lot. The water in my pool is clearer than its been in many years. I have been very satisfied with their service.
If you own a pool, you may suffer from what I jokingly refer to as “Pool Anxiety.” So much of the care and understanding of how it all works, feels a bit out of control. Perhaps like us, you’ve had summers with too much algae— or murkiness. We had a hard time finding someone reliable, talented and nice! That changed when we found Cam at Harrison Pools. (I had a good feeling from the get-go when he returned my initial call, Promptly!!) Cam grew up in the pool biz and he knows his stuff. We changed our filter and our pool ( of 32 years) has never looked cleaner. His crew has never missed a week. The logistics are easy. You can pay on line. You get an email with the chemical balance and other details each week. You can text pictures to Cam to show any concerns you have. And he will work with you and respond. If you have a special event, Cam and crew will come and make sure things are spruced up for you. Harrison Pool & Spa has been a game-changer for us. Let them do the same for you!
We have used Cam’s company for over a year. To say we are thrilled with his company is an understatement. The customer service and prompt attention isn’t something you see consistently with other companies- with Cam it was the norm. He was always available, able to answer any questions and was prompt to complete any service we needed. If you have a pool, hire Harrison Pool & Spa. You won’t be disappointed.
Specializes in
Also offers
Service area
Languages
Added 19 new comments, added 19 new photos, established 3.8 rating
Service manager Greg, praised for years4.5
Handles renovations and challenging existing pools4.2
Neglected pool revivals4.1
Fast turnarounds4.4