Verified record
A long-running pool leak and recurring cloudy water were two problems Harrison Pool & Spa customers described getting help with in August 2025. One homeowner said Camden repaired a leak at the pump exit after their previous provider had tried repeatedly, and that the pool stopped losing water. Another described cleaner water after a filter change, weekly visits that were never missed, and emails reporting chemical balance. Harrison says it builds, repairs, maintains and upgrades in-ground pools and spas across Massachusetts communities including Hopkinton, Natick, Wellesley, Needham and Milford. Its stated offerings include seasonal openings and closings, equipment repair, liners, salt systems and safety covers. The company says it has served local families since 2009 and operates under Easton Select Group. BBB gives a different business start date, 2019, and names Camden Harrison as manager. It has an A+ BBB grade and is not BBB accredited. The state registry confirms Harrison Pool and Spa LLC’s Massachusetts home improvement contractor registration 215859 is active. Customers writing in 2024 and 2025 described help both with maintenance and learning how to care for their pools. In June 2025, a customer who had used the team for more than five years said Camden explained the pool and equipment, coordinated openings and closings, and helped when the pump failed. A March 2024 reviewer described assistance with a safety cover, heater replacement and general maintenance, along with patient explanations. Another March 2024 customer said Cam replaced a liner, its retaining track, a cover and a pool light. There is also a September 2025 complaint about the work and follow-through. That customer said a new liner began peeling away from the pool wall less than a month after installation, and that the company stopped responding after committing to a safety cover and closing. A February 2025 reviewer, though positive about repairs and seasonal service, said the team became busy at the beginning and end of the season. Google’s published rating is 4.8 stars from 26 ratings.
“Easton Select Group Adds Harrison Pool & Spa, Expanding Service Across MetroWest Boston”
We have been using Camden for years. He is incredibly responsive and the service is top notch.
Do not use this company. Installed a new pool liner that began peeling away from the side of the pool less than a month after installation. Committed to installing a new safety cover and a pool closing then completely ghosted out. Incredibly unprofessional, would never use this company or recommend.
The team at Harrison has done a great job on our pool. We had a leak at the pump exit in the pool for several years, with my old pool service company coming by many times to try and fix it but couldn't. Camden was able to fix it and I am no longer losing water. My pool was always green or hazy and all my previous provider did was sell me more shock, which added up a lot. The water in my pool is clearer than its been in many years. I have been very satisfied with their service.
If you own a pool, you may suffer from what I jokingly refer to as “Pool Anxiety.” So much of the care and understanding of how it all works, feels a bit out of control. Perhaps like us, you’ve had summers with too much algae— or murkiness. We had a hard time finding someone reliable, talented and nice! That changed when we found Cam at Harrison Pools. (I had a good feeling from the get-go when he returned my initial call, Promptly!!) Cam grew up in the pool biz and he knows his stuff. We changed our filter and our pool ( of 32 years) has never looked cleaner. His crew has never missed a week. The logistics are easy. You can pay on line. You get an email with the chemical balance and other details each week. You can text pictures to Cam to show any concerns you have. And he will work with you and respond. If you have a special event, Cam and crew will come and make sure things are spruced up for you. Harrison Pool & Spa has been a game-changer for us. Let them do the same for you!
We have used Cam’s company for over a year. To say we are thrilled with his company is an understatement. The customer service and prompt attention isn’t something you see consistently with other companies- with Cam it was the norm. He was always available, able to answer any questions and was prompt to complete any service we needed. If you have a pool, hire Harrison Pool & Spa. You won’t be disappointed.
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3 changes recorded — last scanned Sep 30, 2026.
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Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Neglected pool revivals4.1
Leak found fast4.4
