Harvey Remodeling LLC

Four hundred and thirty-four permitted projects — that is what BuildZoom has on file for Harvey Remodeling, and it is the quickest way to understand this Shrewsbury firm. It works design-build: designers and carpenters under one contract, one point of contact from the first sketch to the last punch-list item. The company says it was founded in the 1920s by Francis Harvey and handed down through generations; its Better Business Bureau file puts it at 101 years, with Neil Harvey as president and the LLC itself filed in 2011. Its Massachusetts home improvement contractor registration is active, held at the registry under the name Francis Harvey Remodeling LLC. What people hire them for is steady: kitchens, bathrooms, additions, and the occasional whole-house rebuild. A homeowner writing in 2023 said their kitchen came in on time and on budget; a 2024 Google reviewer credited Neil with knowing both the remodeling and the insurance-claim side of a job. The longer, more detailed write-ups are older — the twelve reviews shown on Houzz all date to 2017 and 2018, and that is largely where the 4.8-from-43 average comes from. Google, closer to the present, sits at 4.1 across 20 ratings. Those two numbers pull apart for a reason. In May 2026 a customer who had a kitchen and first floor done rated them one star and called the crew slow. In 2024 another one-star was about job-site conduct rather than the build itself: crew vehicles parked on both sides of the street with no room for a fire truck, and a brush-off when asked to move. Back in 2018 a Houzz reviewer described ordering problems and a project manager who swapped a bathroom fixture without consulting them. Two things are worth raising before you call. The Houzz profile lists "BBB Accredited with A+ Rating" among the company's awards, while the BBB's own page says the business is not accredited and carries no rating at all. And BuildZoom, which counts 434 permits all-time, shows only two in the past two years — a slower recent pace than the history suggests. This is the outfit for a full kitchen, bath or addition where you want design and construction on one contract rather than juggling trades. Ask for two or three jobs finished in the last twelve months and call those homeowners; get the schedule, the change-order process and the fixture-selection sign-off in writing; and confirm who your day-to-day contact will be once the crew arrives.