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HB Energy Solutions describes itself on its BBB page as a fuel delivery company that also handles heating, plumbing, air conditioning, heat pump and electrical work, and its website gives Springfield as its service area. The company says it has been in business 33 years. In a 2025 review, a customer said HB had handled their oil and propane delivery as well as service and inspection of equipment over years. In a 2025 review, a customer wrote that their parents had received hundreds of gallons of oil, full propane tanks, and boiler, water heater and plumbing service. A recent customer said the crew installed a propane fireplace unit, covered the wood floors, vacuumed when finished and arrived right on time. A recent customer said they had hired HB for a fuel burner install, removal of an old burner, heater installation and smaller plumbing work. A 2025 customer who had moved to Chester said that when pipes burst under the house, HB came right out and worked on it for three or four days until it was fixed. In a 2025 review, a customer said Brian called back fast after a late-night problem with an expansion tank and sent a team the next day to replace it. A 2024 customer said HB was the only company to call back about a pellet stove and sent Brian that day to clean it out. A recent customer said the company refused service at their home because of a situation at their workplace. A recent customer said a young worker fell partway through the attic ceiling and a new electric hot water tank leaked, which HB came out and fixed immediately at no charge. That customer also said promised cash rewards were not deducted from the bill and a wood stove quote was still missing after more than six weeks and many emails. A 2026 customer said there was no real free estimate and no help unless they paid to be told the burner they wanted replaced was broken. In a 2025 review, a customer whose hot water heater went out was told Brian in equipment sales was on vacation for two weeks and went to Home Depot in Keene instead. A 2026 customer said a rooftop solar project brought poor communication and a surprise charge from the power company, then raised the rating to 4 after a long talk with the owner. In an October 2025 r/vermont thread, a poster wrote that HB felt like a letdown, that communication was awful, and told others not to use HB Energy. Its BBB page carries an A+ grade, and Google shows 4.4 stars from 100 ratings.
“So don't use HB energy and do not do net metering.”
“Maybe it is just because GMS did such a great job with the Powerwalls that HB felt like a letdown but communication was awful.”
“Used HB Energy out of Springfield, VT.”
“HB energy in Springfield does ours every year but expect to wait a few months for an appointment”
“Texas Solar Professional LLC (TX), Smart Wave Solar (UT), HB Energy Solutions (VT), Nova Solar (VA)”
“HB Energy Solutions offers quality services and systems”
HB Energy crew did a fantastic job installing a propane fireplace unit for me today! The men were very respectful of my property covering my wood floors, vacuuming up when finished and taking the time to explain to me how to use my new controls. They came when they said they would and were right on time. Very professional job! Thank you tons!!
If I could give this a zero I would. I scheduled service for my personal home and they refused service because of a situation at my workplace. Completely unacceptable
They do ok work, but you have to reach out to them over and over again for quotes. I’ve been waiting for a quote for two months for wood burning fireplace insert. I’m just going to find someone else. I was turned onto them as one listed by GMP for Tesla power wall installation. That went smooth, but I hired them for other electrical work. They showed up unannounced to do the job and I was sleeping, because I work nights. My wife was on her way out the door to an important appointment. She skipped the appointment because we wanted the work done. One of the young workers fell through partway through my attic ceiling, I told them to just put up Sheetrock, because I’m having a kitchen remodel this fall anyway. I then asked for a quote to have electric hot water tank installed. Getting this quote was like pulling teeth. Finally the owner responded to me and the work got done. After the tank was installed it leaked. They came out immediately and took care of it with no charge. They were supposed to deduct cash rewards earned from the bill and they didn’t, even after I confirmed it in writing. I paid it because I figured I would apply it to wood stove, but after 6+ weeks and many emails I still have no quote. I guess they are going to make out like bandits with the cash rewards program they have.
I've hired HB for fuel burner install, removal of an old burner, heater installation and smaller plumbing work. They have workers with real knowledge. I'd use them anytime. The office folks are always nice, too.
Pretty frustrating experience. No real free estimate unless you do all the legwork yourself, no effort to walk through options, and zero help unless you pay them just to tell you that the burner you want to replace is broken. Not very helpful at all.
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1 change recorded — last scanned Oct 8, 2026.
Typical your area range for this kind of work, from regional averages — not a quote from HB Energy Solutions. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
