Dead River Company

On its website, Dead River Company calls itself New England's trusted fuel provider. A recent customer said their regular driver, Bruce, leaves a delivery ticket on the door every time so they know he was there. A 2026 customer said that the day after an oil delivery the filter on the oil tank sprung a leak, and a tech named Jorden was there in about 45 minutes. A 2025 customer said they had no heat on the first plowable snow of the season, and a technician, Whitney, was there within 2 hours and diagnosed and fixed the problem. A 2025 customer who had just moved into an 1860 farmhouse said a tech came within a couple of hours and found the boiler unrepairable; installation work began early Monday and was completed on Tuesday. A recent customer adding propane service in Windsor, Vermont said Tenille set tanks the same day at one location and the next day at another. A 2025 customer whose prepaid automatic-delivery accounts include two homes in Woodstock reported seven run-outs that winter. A 2025 customer said their propane delivery was missed three times, then raised the review to 4 stars after speaking to management. A 2026 Reddit commenter on r/vermont described Dead River not coming to fill their oil tank for weeks despite a large up-front emergency payment. A recent customer who moved into a rental house said they were billed for a delivery made five months before they moved in. A 2025 customer said Dead River refused to place a propane tank for their RV, and that they contacted the Vermont Attorney General's office for guidance but chose not to file a complaint.