Verified record
Hernandez Tile Services Corp, based in Saugus, shows up in reviews doing a mix of repair and construction work — deck repairs and painting, a commercial ceiling fix, a handicap ramp — rather than tile or flooring specifically, and the five reviews on file split sharply between very good and very bad. In an April 2025 review, a homeowner described Ramon giving an honest appraisal and a reasonable estimate for a deck repair and paint job, with the work done quickly; another review from the same month described damaged deck boards repaired and the deck repainted, calling Ramon consistently available. A 2024 review described a first repair on parking-bay ceilings and a handicap-accessible ramp, calling it good work. The one serious complaint on file is from a July 2024 review: a customer said a demolition job damaged the building's alarm system, that Mr. Hernandez didn't carry construction insurance, and that he refused to pay for the resulting repairs — leaving the customer with the bill. That's worth asking about directly before hiring for anything involving demolition or where property damage is a real risk. Google shows 4.2 stars from 6 ratings, in line with a review history that's mostly positive but includes that one serious account. With only five reviews total, it's worth confirming current insurance coverage and getting a couple of references before signing on for a bigger job.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Hernandez Tile Services Corp. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Our neighbor recommended Hernandez Tile Services to do a repair and paint job of our deck and we are very happy with the service. Ramon gave us an honest appraisal and very reasonable estimate, and they did the work quickly and with quality. We will definitely use their services again!
Ramon and his company repaired some damaged boards and painted my outside deck. They were very professional and did a great job! Ramon was always available when I needed him. I would highly recommend this company.
Great service, very professional, responsible, reasonable, and patient. I’d definitely recommend them.
Did a good job on 1st repair of parking bays ceilings. Also did on a ramp for handicap residents
I had a terrible experience with this company. They performed a demolition service that caused significant damage to the alarm system of the premises. Mr. Hernandez, who was responsible for the work, did not have construction insurance, which left me with a large expense to repair the damages. Now, Mr. Hernandez refuses to pay for the repairs. I would not recommend this company to anyone due to their unprofessionalism and lack of responsibility.
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Established 2.7 rating
Tile craftsmanship praised unprompted5.0
Fire and flood restoration5.0
Bulkhead and foundation-area repairs4.4
Precise restoration work4.2