Hernandez Tile Services Corp
Local business · 20 Holland St, Saugus, MA 01906, USA
Their work
10 photosVerified record
Highlights
- Google rating — 4.2 stars across 6 ratings
- Uninsured damage dispute — customer reports demolition damage and no insurance coverage
- No documented flooring work — the one detailed account on file describes demolition, not floor installation
Hernandez Tile Services Corp, based in Saugus, MA, shows a mixed picture: Google puts it at 4.2 stars from 6 ratings, but that number doesn't tell the whole story once you weigh in what's actually been said. One complaint stands out and matters: a customer describes a demolition job that damaged the property's alarm system, says the company lacked construction insurance, and reports being left to cover the repair costs themselves after the company refused to pay. Nothing on file specifically documents tile or flooring installation work — the one detailed account describes a demolition job, not floor work. Anyone hiring for a flooring project should ask directly to see recent flooring-specific jobs and confirm current insurance coverage before signing anything.
Read the comments
Most recent comments
- 5.0Apr 24, 2025
Our neighbor recommended Hernandez Tile Services to do a repair and paint job of our deck and we are very happy with the service. Ramon gave us an honest appraisal and very reasonable estimate, and they did the work quickly and with quality. We will definitely use their services again!
— Ester SLView on Google Reviews ↗ - 5.0Apr 18, 2025
Ramon and his company repaired some damaged boards and painted my outside deck. They were very professional and did a great job! Ramon was always available when I needed him. I would highly recommend this company.
— Danielle NevilleView on Google Reviews ↗ - 5.0Mar 3, 2025
Great service, very professional, responsible, reasonable, and patient. I’d definitely recommend them.
— Morena DuranView on Google Reviews ↗ - 4.0Aug 29, 2024
Did a good job on 1st repair of parking bays ceilings. Also did on a ramp for handicap residents
— Patricia CapadannoView on Google Reviews ↗ - 1.0Jul 31, 2024
I had a terrible experience with this company. They performed a demolition service that caused significant damage to the alarm system of the premises. Mr. Hernandez, who was responsible for the work, did not have construction insurance, which left me with a large expense to repair the damages. Now, Mr. Hernandez refuses to pay for the repairs. I would not recommend this company to anyone due to their unprofessionalism and lack of responsibility.
— Chio VergaraView on Google Reviews ↗
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Update history
Re-analyzed rating 2.8 → 3.0
- behind the score: Uninsured damage dispute — customer reports demolition damage and no insurance coverage
Re-analyzed rating 3.0 → 2.8
- behind the score: Uninsured demolition complaint — one customer reported property damage and unpaid repairs
Added 5 new comments, added 10 new photos, established rating 3.0
- behind the score: Insurance question — a reviewer alleged no construction insurance coverage
What does a hardwood floor cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Hernandez Tile Services Corp. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800