Hess and Son Construction

"It was a good feeling giving my money to a family business," one 2024 customer wrote after Hess and Son rebuilt their deck — and that family-run character comes up again and again in reviews of this Shrewsbury remodeling and handyman outfit, run by Blaine, with roughly a decade or more of experience behind it (Angi and Thumbtack put the figure at 11 to 13 years). Across twelve reviews on Angi and Thumbtack from 2023 through mid-2026, the recurring jobs are decks, full home renovations, and framing and insulation work, plus smaller handyman tasks like mirror installation. In a December 2025 review, a customer described the crew properly diagnosing and repairing a deck problem while keeping them informed throughout — that same customer went on to hire Hess and Son again for a bathroom remodel. Another late-2025 review described a full home renovation completed with extras and upgrades thrown in at no additional charge, and a late-2023 review, from a customer who said they'd owned four houses in three states and used many contractors, called the company's interior framing, insulation, and ceiling work on a new workshop barn "top 1%" work. The record isn't spotless, though. A June 2024 review described a bathroom remodel left unfinished a year and a half later — ceiling insulation and a light switch replacement among the items the customer said were never completed — and named Blaine directly, accusing him of making excuses rather than closing out the punch list. That review is the one clearly negative account in an otherwise strongly positive record (Angi's own rating breakdown shows 92% five-star reviews against 8% one- and two-star), so it's worth asking directly how a project's final details get closed out. Worth noting too: this profile is filed under masonry as the primary service, but none of the twelve written reviews describe any stonework — every job on record is a deck, a renovation, a remodel, framing, or general handyman work. For a deck repair or rebuild, a home renovation, or general handyman work in the Shrewsbury area, Hess and Son has a mostly strong, family-business reputation behind it — just get finish-out details and a completion timeline in writing given the one detailed complaint about unfinished punch-list items.