Hinchey Brothers Plumbing says it has been in business for 42 years and lists a service area of Melrose, Wakefield, Stoneham, Winchester, Saugus, Reading, Medford, Malden and Lynnfield. Its Better Business Bureau profile describes plumbing, heating, gas fitting, new construction, remodeling and emergency service. Its MA plumber license 3251-PL-C is active on the state registry. The company holds an A+ grade from the Better Business Bureau and a 4-star Google rating from 17 ratings.
In a February 2025 Google review, a reviewer wrote that the company replaced their hot water tank in under 6 hours from the time they called with their emergency, and called them "extremely fast, communicative and helpful." In a January 2024 Google review, a reviewer who had used a lot of plumbers over 15 years wrote that "Things are done right, the first time," described the plumbers as "prompt, skilled, and clean up after themselves," and said they most recently replaced the kitchen garbage disposal. A March 2025 Google review about a new toilet read "fast, quiet, clean, professional." In a 2023 Google review, a reviewer described "Professional, knowledgeable staff" who showed up on time and resolved issues.
In a January 2025 Google review, a reviewer wrote that their elderly parents were charged $200 for a 15-minute visit in which they were told their couch was too close to the radiator. In an October 2025 Google review, a reviewer wrote that they were charged a $190 visit fee for a technician's 2–3 minute visit, a fee the representative they first spoke with had not mentioned. The same reviewer wrote that when they called back, a person named Kenny began by saying, "Well, if you told us the truth from the beginning and didn’t lie to us, we would have known what the issue was."
