Verified record
Bob's Oil Company is a Melrose, MA heating oil business. Its website says it has been in business 30 years and also handles plumbing, from clogged drains and water heater installations to gas pipe repairs and new plumbing installs. In a 2025 review, a customer who had run the tank completely dry called Bob's on a Sunday after other companies said they could not come for 4+ days, and the driver made it to the house within the same hour. Another 2025 review says Zack arrived to make a delivery soon after the customer submitted an oil request online. In a 2026 review, a customer who ran out of oil said they came out "wicked fast." In a 2025 review, a caller whose parents' older heating system was not working on a frigid night said a person answered the phone, asked a few diagnostic questions, and the issue was resolved. A 2025 review from a longtime oil customer says they did a last-minute water turn-off, turned it back on, and installed a drain and faucet. In a 2026 review, a customer praised service from oil delivery to garbage disposal issues. A 2023 review called it a reliable, dependable family business in Melrose with great prices. The website lists 24/7 emergency service and says it is insured.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from BOB'S OIL COMPANY. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
We have been using Bob's for almost 20 years and they are always very polite, professional and reliable for deliveries.They are old school when it comes to Customer Service and I would highly recommend them.
Outstanding service, from oil delivery to my garbage disposal issues. So pleasant professional and on time. Reasonable price to. Outstanding service
Very good service Price is great There in a timely manner
I ran out of oil and I called bobs and they came out wicked fast and had great consumer service. Highly reccomend
On a very frigid night a couple of days after Christmas 2025, my parents older heating system wasn’t working up to snuff. My mother asked me to call Bob’s Oil to ask if there was something they could do. I was pleasantly surprised to hear a person actually answer the phone! After a few diagnostic questions, the issue was resolved. It’s so rare in this AI-driven business world to have a person answer the phone and then walk you through a process to resolve the issue. Bob’s Oil Customer Service is exceptional as is every other aspect of the company. Can’t thank them, or speak more highly of them. Parents have been highly satisfied with Bob’s for over 30 yrs.
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2 changes recorded — last scanned Sep 25, 2026.
Emergency visits within minutes to a day4.1
Technician praised1.6
Heat pump specialists4.4
Boiler and gas heating installs3.7