Home Facelifters

This company has provided excellent snow removal services. I do not have the easiest driveway to plow because of the surrounding landscape and a retaining wall. There is also a drain that has to be kept clear. Home Facelifters thoroughly cleared the snow early in the morning and also did an excellent job keeping the drain clear.

I couldn't be happier with Joe and his crew. From first contact and the time we met to get an estimate I could tell right off the bat he knew exactly what he was talking about, and was very professional about everything. I met with 2 other contractors, and even though Home Facelifters wasn't the cheapest, I knew that they would get the job done right and on time. They dealt with all of the city inspectors and dealt with pulling all the permits, they helped me pick out many of the different items for the house like the cabinets, counters, appliances, flooring, and even colors for the walls. There were some things that I thought I wanted a certain way but Joe was always willing to try and explain why another way might be better, which I do appreciate. The payment process was very simple, we did go over our original estimate, but he had told me upfront there was a chance we would find things behind the walls that we couldn't predict, and I was prepared to possibly go over by a certain amount so that wasn't a problem. The work was done very quickly, and the quality of everything is great. I will definitely be using Joe and his crew on future projects of mine.

Everything went great, there were a couple changes that had to be made as the job progressed, we found out the old toilet had been leaking pretty badly, and there was a bunch of rotting floor boards. Other than that they completed the job within our time frame, cleaned the house up at the end of each day very well, and really treated our home like it was theirs. Everything was sealed up with plastic barriers so we wouldn't get dust throughout the house, I was very pleased about that. We plan to have them back in the next year or two for the kitchen.

I contacted Home Facelifters to remove a small concrete barrier from my garage, to repair the porch at the end of my house that was developing cracks and holes around the foundation, and to perform a couple of handyman tasks (replace a doorknob and replace smoke detectors). Joe replied to my inquiry and came out to give me an estimate within a couple of days of when I contacted him. When he and his crew started working on the porch repair they found that the problems were much more extensive than originally anticipated. The porch was actually pulling away from the house, and as the crew started to work on the porch they found a couple of large cracks running the length of the foundation under the floor of the porch, making it unsafe. It was clear to all of us that the porch would have to be replaced. Joe quickly came up with some estimates and found a solution to retain the roof over one end of the porch. He proposed replacing the porch with a new deck. The crew supported the roof on the side of the porch and removed the underlying porch and the concrete slabs. They dug holes for new piers and footing and poured concrete. It was also discovered there was some old (not active) termite damage on the lower side of the house where the new deck would be attached (this was damage that was treated when I bought the house 16 years ago so it was no longer active but the bottom portion of part of that side of the house had to be repaired and reshingled). During the entire process Joe was great about communicating the latest set-back and keeping me up to date on additional expenses. In the end the crew built a beautiful new deck with railings up to code. The job was much more complicated than what I originally anticipated and ended up being more expensive but was necessary. I may have been able to get the work done elsewhere for slightly less money but I do not know that I would have received the same quality craftsmanship. Joe and his assistant were great to work with throughout the process. They communicated clearly about when they were going to show up and about the progress of the work. They worked long days, often after dark, in freezing cold weather but finished most of the work as quickly as possible. There are still a couple of things left to be done (painting and building stairs to the deck) but those things have to wait until warmer weather. This is the second time I have used Home Facelifters for a major project at my home, and I highly recommend them.

I was very happy with all aspects of the work performed and would hire this company again. My call was returned within a day or two of when I left a message. Joe came out to look at the job the following week and gave me an estimate a few days later. The work was performed within a couple of weeks of when I received the estimate. The workers spent an entire day completing the project and communicated with me throughout the day on their progress and made recommendations to me as they further evaluated the work that needed to be done.