Hometown Garage Door Services

Hometown Garage Door Services is a Waterbury garage door company with 4.8 stars from 97 Angi ratings, and its written reviews all date from 2020 to 2022. Its directory profiles describe repair and replacement of residential and commercial garage doors and openers, and its BBB grade is A+. The written accounts from those years lean on speed and plain dealing. In an August 2021 Angi review, a customer called on a Sunday and said Vincent walked them through securing the garage door overnight, then came Monday and left it in running order. Another that month said a service man was there in 45 minutes. A September 2021 customer said the fix turned out to be reprogramming the opener, done in about 10 minutes at a reasonable cost, and an October 2021 reviewer described a young technician who diagnosed a simple problem right away and fixed it without overcharging. That October, another customer said the crew came with less than two days' notice and installed both doors with no mess. There are dated complaints too. In a January 2022 Angi review, a customer who praised the technician said they ended up paying three times the price quoted over the phone, and a March 2022 reviewer wrote only "too expensive." An August 2021 customer said the office was told the opener brand at booking, but the tech arrived without parts, first suggested a whole new opener, and returned a week later with the ordered part; that customer said the work was well done. In a 2020 HomeAdvisor review, the crew could not diagnose the problem and waived all charges. BuildZoom lists Connecticut home improvement contractor registration HIC.0664222 for the company. Connecticut lists its home improvement contractor registration, HIC.0664222, held by HOMETOWN GARAGE DOOR SERVICES LLC, as expired.