Hunter & Sons AC & Cooling
Local business · 227 Cambridge St, Cambridge, MA 02141, USA
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Verified record
- 9 reviews in the last 6 months
- 2 work photos
Highlights
- Honest second opinions — reviewers switched here after other companies pushed unneeded replacements
- Fast turnaround — technicians dispatched same day or next morning for dead furnaces and boilers
- Named, repeat technicians — Trenton and Jude turn up by name across multiple recent jobs
- Legitimacy question — one June 2026 review calls it a lead-generation ad, not a real company
- Review counts differ — Google, Birdeye, and ServiceAgent report between 54 and 64 reviews
Hunter & Sons AC & Cooling works out of Cambridge, and the calls that define them are the ones nobody wants to make at 6 a.m.: a furnace that died overnight, a boiler down in the cold, an AC unit that quit during a heat wave. Google has them at 4.7 stars across 60 ratings, and outside trackers land close by — Birdeye shows 4.6 from 64 reviews, ServiceAgent 4.7 from 54, and ServiceAgent named them the top-ranked HVAC pick in Cambridge in June 2026. The most recent stretch of reviews tells a consistent story. Technicians named Trenton and Jude show up by name again and again, and more than one homeowner describes calling Hunter & Sons only after another company tried to push a full system replacement: one Cambridge customer said a competitor's diagnosis "did not feel right," another switched after "a poor experience with another service" when their boiler failed, and both ended up with cheaper, more targeted repairs. In one of the more involved jobs, a frozen furnace had also cracked several pipes, and the crew replaced the boiler and water tank and fixed the pipes in the same visit. The range runs from a same-day furnace or blower swap up to a full oil-to-gas conversion — new gas lines, new furnace, new AC — and at least one commercial account had its furnace and HVAC system replaced outright. One review from June 2026 breaks the pattern: it calls the business a lead-generation front that just resells the call to another HVAC company rather than doing the work itself. It's the lone negative among nine reviews from the past six months, and it doesn't carry the same specifics — no technician name, no job description — as the surrounding accounts of actual furnace and boiler repairs. Worth asking directly, before booking, who's actually showing up to do the work. For a Cambridge furnace, boiler, or AC emergency, this is a company with two-plus years of consistent, specific reviews behind it rather than a handful of five-star ratings — a reasonable first call, with that one legitimacy question worth clearing up on the phone.
Read the comments
Most recent comments
- 5.0Jul 1, 2026
I had an excellent experience with this HVAC company for my AC repair and replacement. My air conditioner stopped working during a warm stretch in Cambridge, and I needed help fast. I had an initial diagnosis from another company, but the assessment did not feel right and the estimate was very high. After a friend recommended this team, I called and they were able to fit me in the same day. Hunter was professional, easy to talk to, and gave a diagnosis that made much more sense. The repair and replacement options were explained clearly, the estimate was much more reasonable, and the turnaround time was much faster than I expected. I decided to move forward with them, and within just a few days they had the new AC system ordered and installed. The whole team was prompt, knowledgeable, and respectful of my home. They made a stressful AC issue feel simple and manageable from start to finish. Great service, fair pricing, and quality HVAC work. Highly recommend.
— Casey MercadoView on Google Reviews ↗ - 5.0Jun 30, 2026
I heard great things about this HVAC company, and I’m very happy with their communication and overall service. When I contacted them, they quickly gave me clear estimates that were better than other quotes I had already gotten. They also helped set an install date fast and gave honest advice about the heating system we really needed for the home. Hunter came out and replaced our old furnace with a new high-efficiency unit. After the installation, he walked me through the system, explained how everything works, and made sure I understood the thermostat, airflow, and basic furnace operation. He was professional, helpful, and easy to talk to. He also checked our fireplace issue and, even though the problem was not obvious during the first visit, he took the time to look into it further and plans to return with more information. I appreciated that careful approach instead of guessing. I strongly recommend them for HVAC service, furnace replacement, and heating system work. It’s also nice to support a smaller local heating and cooling business that provides honest service and quality workmanship.
— Alex EricksonView on Google Reviews ↗ - 5.0Jun 28, 2026
Our AC stopped working, and that led us to replace the furnace as well. We chose to switch from oil heat to natural gas, so the job included running new gas lines along with installing a new air conditioner and furnace system. The whole HVAC upgrade was handled in a very professional way from start to finish. Everyone who came out was polite, knowledgeable, and easy to work with. They clearly explained each step of the heating and cooling installation, answered our questions, and made sure we understood the full process. Each visit was organized and efficient, and the crew always cleaned up the work area before leaving. Now the new system is running great and our home feels much more comfortable. We are very happy with the service and workmanship, and we would absolutely use them again for future HVAC service and recommend them to friends and family.
— Christopher RitterView on Google Reviews ↗ - 5.0Jun 27, 2026
I called about a strange noise from my heater when it kicked on, and i also noticed the blower fan was slow to start. The service tech confirmed the furnace was worn out and needed replacement. trenton came out, checked the system size, and explained that the current furnace was a bit too small for the home’s heating needs. He went over the replacement options, answered my questions, and gave me a clear quote for the new heater install. The installation was completed on schedule, the workmanship looks clean and professional, and the new heating system is running smoothly. The staff was knowledgeable, professional, and easy to work with throughout the whole heater replacement process. outstanding service and a very good experience.
— Kristi11 HView on Google Reviews ↗ - 5.0Jun 23, 2026
We had a commercial furnace and HVAC system replaced, and I am very satisfied with the service. I highly recommend them for commercial furnace repair, installation, and heating work. Finding a contractor for commercial heating service was much harder than expected. Many companies I contacted for furnace repair and HVAC work were rude, overpriced, late, or stopped responding. Some wanted to charge just to give an estimate, some kept delaying the quote, and others did not show up at all. After a long search, my landlord found this team, and they were a completely different experience in a good way. Trenton was punctual and professional. He came to our restaurant in Cambridge right on time for the estimate, and the installation was completed within the time frame he explained. There was one schedule change, but he let us know ahead of time and clearly explained that it was related to local code requirements. The company was also very organized. The quote was clear, easy to review, and simple to approve online. Their pricing was fair and reasonable compared with other commercial heating contractors we contacted. Since the new furnace and HVAC unit were installed, the system has been running well and keeping the space comfortable. Overall, it was a smooth process, and we are happy with the quality of the commercial furnace service.
— Pauline PalmerView on Google Reviews ↗
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Added 60 new comments, added 7 new photos, established rating 4.2
- behind the score: Legitimacy question — one June 2026 review calls it a lead-generation ad, not a real company