HVAC Experts Heating and Air Conditioning

HVAC Experts is a small Oxford, Massachusetts heating and cooling contractor — the business's own site trades as HVAC Experts Inc. and a Yahoo Local reviewer names Justin as the owner — working across Worcester County on ductless mini-splits, heat pumps, central air, furnaces and controls. It describes itself as a Mitsubishi Electric Diamond Dealer and a Mass Save contractor, and its stated service area runs from Ashland and Framingham west through Grafton, Millbury and Oxford. The work customers describe most often is multi-zone ductless installation, and the recurring theme is neatness. In a 2023 review a homeowner described four indoor units on one outdoor condenser plus a second system for an addition, and wrote that the exterior line-set work was 'hardly noticable'; another 2023 reviewer said Justin installed an eight-zone system that 'presented a challenge to many before him'. Two 2021 reviewers separately described mini-split installs that finished on time, were cleaned up afterwards, and — in both cases — came with the Mass Save rebate paperwork filled in for them. The repair side is carried by a technician the reviews name as David (David Owens). In a January 2022 review a homeowner whose new furnace failed during a blizzard said David arrived within an hour of the call after another company declined, and traced it to loose wiring the original installer had missed; other 2022 reviewers describe next-day service during a heat wave and a dead capacitor diagnosed and replaced on the spot. Worth asking about before booking: Google publishes 4.8 stars from 58 ratings, but only 19 review bodies are retrievable here and they run 2021 to 2025, so ask for recent references. The Mitsubishi Diamond Dealer and Mass Save contractor claims come from the company's own website and are not verified here, and no state licence record is attached to this profile — ask for the registration numbers directly. A Reddit commenter in r/WorcesterMA recommended the firm this August by phone number rather than by name, which is how it reads locally: a one-owner operation people pass along. If you want a Worcester-County installer for a mini-split or heat-pump project and care about a tidy install and the rebate paperwork being handled, this is a sensible quote to get; confirm licensing, insurance and current lead times when you call.