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A water heater that started leaking on Juneteenth in 2023 was replaced the next day. A gas leak from a stove in January 2025 got a same-day visit. Several reviewers describe the same thing: they called, and someone came that day or the one after. I&C Mechanical works out of 32 Arden St in Allston and covers Boston, Brighton, Watertown, Brookline, Somerville, Cambridge and the towns around them, doing plumbing, heating, gas piping and air conditioning. The company's site says it has run in the Boston Metro area since 2003 and that customers deal directly with the owner rather than an employee; BBB's profile carries the same 2003 start date. Its Massachusetts plumber licence, 13631-PL-M, is active. Google shows 4.7 stars from 44 ratings, with 19 written reviews going back to 2021, and the specifics are mostly about problems that could not wait. A September 2025 reviewer had just bought a property when the inspector found a damaged water main in the basement; the crew explained the issue and took care of it at what the writer called a reasonable price. In December 2023, a homeowner with no heat got a same-day fix and a clear explanation with it. A November 2023 reviewer went at it from another angle: steam heating is complicated, not everyone claiming expertise actually maintains it well, and this is who they would trust with a boiler system. Two reviewers left one star. In June 2026, a caller wrote that he told Irfan it was not a sales call and got hung up on. In September 2023, a different reviewer called the company rude and unprofessional, and told readers to spend their money elsewhere. If you have a gas, heating or plumbing problem in Boston or the inner suburbs that needs someone today, this is the kind of shop built for it. Ask what an after-hours call costs before you make one, and get the scope and price in writing before the work starts.
I told Irfan its not a sales call and got hung up on. Shitty service. Its called general ethics sir.
Irfan and team are exceptional at what they do. I had purchased my property and the inspector found a damaged water main in the basement which needed to be replaced immediately. They came and explained what the issue was and promptly took care of it at a reasonable price. I have used them again for many plumbing issues; replacing thermostats, water heaters, tune ups, repairs, as my property is over 125 years old. On one instance I was trying to find the best solution to redo my bathroom in a cost effective manner and they provided me a solution to do that, even if it meant no work for them. They are able to handle it all, they use high quality materials. It is so refreshing to find a team highly intelligent, reasonable, and most importantly honest and with integrity! The humblest team and very appreciative. If you want the job done correctly with no hassle, hire this company!
I&C was fantastic. I had a gas leak coming from my stove and they were there the very same day that I called. They fixed the issue, cleaned up after themselves, were very kind, and triple checked everything they did. I was super grateful for their help. The price was slightly lower than I was expecting too - very good work. I will definitely be hiring them again!
If you take one thing from this review, let it be this: I&C Mechanical Inc. delivered two separate FIVE-STAR experiences for two different issues—a rare feat in the world of home repair and improvement contractors. In the span of three weeks between late November and now (12/17/24), I encountered two unrelated home issues. The first was a heating problem that surfaced the week of Thanksgiving: while the second floor of my home was warm, the first floor remained cold. A major Greater Boston company diagnosed the issue as a faulty circulator pump that needed replacing, quoting over $3,000 for the job. Before committing to such a costly repair, I sought a second opinion—and that’s when I discovered I&C Mechanical Inc. Although I hadn’t heard of them before, my research revealed they were a trusted, hyper-local company with a wide range of services. From my first call, I was impressed by their prompt, professional, and courteous communication. To my surprise, I spoke directly with the owner, Irfan, who listened carefully and assured me they’d take a fresh look at the problem. Irfan and his assistant Brock arrived at my Dorchester home the day after Thanksgiving. Their approach immediately set them apart: they methodically inspected the system, checking air pipes, return/supply lines, the zone board, and more. Their investigation revealed a completely different—and far simpler—culprit: a misaligned zone valve. Within minutes, they adjusted the valve, and heat began flowing to the first floor. Problem solved—without costly repairs! What stood out most was their honesty and professionalism. Instead of pushing unnecessary repairs, Irfan and Brock focused on delivering a solution that worked. While they were at my home, I asked them to take a look at a slow-draining bathroom sink. They quickly diagnosed a poorly installed P-trap and fixed it with precision and care. Fast forward three weeks to December 11, during a record-breaking rainstorm that left Boston drenched with over three inches of rain. My aging sump pump failed, and water began accumulating in the sump pit beyond normal levels. Without hesitation, I called I&C Mechanical Inc. again. Irfan and Brock returned promptly and once again delivered impeccable service. Not only did they replace the sump pump efficiently, but they also improved the surrounding piping to safeguard other plumbing assets. I cannot recommend I&C Mechanical Inc. enough. Irfan and Brock have transformed the comfort and functionality of my home with their HVAC and plumbing expertise. Their work is thorough, their pricing is fair, and their professionalism is unmatched. It’s a relief to have found a trustworthy, skilled team for all future needs. If you’re searching for a local company that values integrity, quality, and customer care, look no further than I&C Mechanical Inc in Boston, MA.
We have used Irman for years at our Boston rental property. Always makes time to come by ASAP. Fair rates and clean work.
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1 change recorded — last scanned Jul 1, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from I&C MECHANICAL , INC. - Plumbing, Heating and Air Conditioning. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Languages
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Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0
25-year customer relationship3.5
Blizzard and Friday-night emergency calls3.4