I T Energy LLC

A 2025 customer who ran out of oil overnight said IT Energy moved them onto that day's route and delivered before 10 a.m. The company describes itself on its website as a family owned heating oil business for over 10 years, with a service area that includes Waterbury, Naugatuck, Torrington, Bristol, Southington and Cheshire. A 2026 customer said IT Energy is who they use for home heating oil and called its employees reliable and dependable. A 2023 customer said they ordered on a Sunday and oil was delivered the next morning, and that the company credited them toward the next fill because they had overpaid. In a 2023 review, a customer said they were walked through the different ways to get oil and that delivery came the next day. A 2025 customer said they had issues with unanswered phones long ago but that delivery had been good since. A 2026 customer said the company would not honor the price posted on its website when they called to order. A 2026 customer who rents said nobody answered the phone, the company could not give dates or times, and they took a refund after a dispute over a locked gate where the oil is filled. A 2025 customer said a driver did not screw the fill cap on properly and they were without heat for 2 days after water got into the tank. A 2024 customer said they waited two days for a delivery truck that did not show up. A 2024 customer said the owner called them, cursed them out over a misunderstanding and said she would return to extract the oil. A 2023 customer said that after a check was taken from their mailbox by mistake, the dispatcher hung up on the customer's wife and threatened to come to their house.