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A Medford household had been quoted $25,000 to replace their whole ductless mini-split system. The person who referred them to Craig wrote in April 2023 that he came in, fixed what was actually wrong, and charged a reasonable price for it. Most of what people describe about Infinity HVAC works that way: find the broken part, show it to you, put the system back to work. In August 2026, a customer described Craig squeezing a visit into an already full day, quoting the price before he started, then opening up the unit and pointing out the defective piece — the AC was running again shortly after. A July 2026 customer noticed the same instinct, that he took time to diagnose the fault rather than reaching for the most expensive fix. He turns up when things break. A furnace that would not fire in January 2025 got a short-notice visit. A salon owner in Saugus wrote in June 2025 that she had called several companies about her cooling and not one had rung her back inside a week. And a customer writing in August 2024 had been having Craig service their system for years, reaching an attic and a filter that are awkward to get at. Infinity HVAC describes itself as designing, installing, repairing and maintaining heating, ventilation and air conditioning systems. Its Google rating is 5 stars across 12 ratings. Craig is the name customers use in every account of a job. For an AC or furnace repair, a mini-split, or a system another company has told you to replace outright, he is the call — ask about his availability for your timeline, and who comes out if he is booked.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from INFINITY HVAC CORP.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Craig worked to fit a visit to fix my AC on his busy day. He was upfront with the pricing. Once he opened up the unit he showed me the problematic part showed me clearly that it was the defective piece. My AC was running again in no time. Positive experience for sure and would recommend him to anyone with AC issues.
I can't recommend Craig highly enough. From the moment he arrived, it was obvious he takes real pride in his work. He was punctual, professional, and took the time to thoroughly diagnose the issue instead of jumping to the most expensive solution. What impressed me most was how transparent and honest he was throughout the process. He explained everything in plain English, walked me through my options, and never made me feel pressured. His attention to detail, craftsmanship, and willingness to answer every question gave me complete confidence that the job was being done the right way. Finding contractors you can genuinely trust is rare, and Craig is one of them. If you're looking for someone who is knowledgeable, reliable, responsive, and stands behind his work, I wouldn't hesitate to recommend him to anyone. I'll absolutely be calling Craig for all of my HVAC needs going forward.
Craig was excellent. Very helpful and hard worker
I own a salon in Saugus and recently with the hot weather coming, I notice I couldn't get the temperature down to where it's comfortable. I called several companies and they said they would call back with a quote. A week pass by and not one company called me back. This is when I was introduce to Craig by a mutual friend. Craig is excellent! After speaking with Craig earlier that morning, he was on my rooftop by the end of day! Within a couple hours my AC was working good as new!! THIS IS WHAT I CALL CUSTOMER SERVICE. Highly recommend Infinity HVAC Corp!!
Craig helped us out on short notice when our furnace wouldn't fire. He was professional, friendly, and knows what he is doing. Very easy to work with, highly recommend.
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1 change recorded — last scanned Sep 8, 2026.
Transparent diagnostics5.0
Repeat, years-long customers5.0
Decades-long customers5.0
Honest, no-upsell service5.0
Rapid response5.0