Tavlee

Innovative Contracting Services, Inc.

Local business · 699 Broadway, Somerville, MA 02144, USA

3.6(8)
Windows / Siding / Gutterssiding installationtrim replacement

Their work

20 photos

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Call (781) 393-4427Visit websiteSee on Google

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Verified record

Highlights

  • Active HIC licenseMassachusetts contractor license verified active
  • Manufacturer certifiedJames Hardie Preferred Remodeler for siding work
  • On-time exterior jobsmultiple sites cite siding and trim projects finished on schedule
  • Siding durabilitya 2026 review cites cracking and loose trim years later
  • Slow follow-upsame reviewer says outreach about the issue stalled
  • Address confusionreviewer and a directory disagree on Somerville vs Malden location

Innovative Contracting Services says it's been doing full exterior remodels out of Somerville since 2000 — a family-run shop built around siding, roofing, painting, and window work across the greater Boston area, and currently holding an active Massachusetts Home Improvement Contractor license (HIC #171578). For years the pattern in customer feedback was steady: siding and trim jobs praised for finishing on schedule and for staying in touch through the project, a theme that echoes across a few different review sites tied to this business. That history is thin, though — a 4.6-star average on Google comes from only 9 ratings — and the most recent review changes the picture. A June 2026 post from a longtime siding customer describes cracks spreading across the house years after installation, a few loose wood strips near the chimney after a storm, and trouble getting anyone back out to look. The same reviewer also asked whether the company had moved, since one directory listing puts it on Commercial Street in Malden while most other listings, and its own site, put it on Broadway in Somerville. Before booking, ask directly about post-installation follow-up and warranty coverage — that's the one specific complaint on record, and it lands squarely on the durability of the siding work rather than anything cosmetic. It's also worth confirming which address and phone number is current, since directory listings for the business don't agree with each other. The James Hardie Preferred Remodeler credential is a real manufacturer-level certification worth asking about if Hardie board siding is part of the plan. This reads as a fit for a full siding, trim, or exterior remodel handled by one crew rather than subcontracted out — just get a straight answer on where they're actually based now and how they handle a callback after the job is done.

Read the comments

Most recent comments

  • 1.0Jun 16, 2026

    Michael and his team were very professional. Now after a few years. My siding has cracks in variety of places on my house. Near my chimney there’s a few loose wood strips due to the wind storm. Michael wanted me to take pictures near the chimney? I have a colonial. I can’t take pictures so you can see what’s going on and haven’t stopped by because there’s too much traffic.<br>Has Michael moved to a different location?<br>1. Commercial St in Malden<br>2. Broadway in Somerville. No name of this company on these two buildings.

    Josephine TobinView on Google Reviews
  • 5.0Jul 18, 2025

    Mike was so easy to work with. They completed a project to re-side and replace all the trim on my home, not a small job. Mike communicated regularly so I always knew where things stood and the finished project was exactly what we were hoping for. Would absolutely hire them again.

  • 5.0Jan 25, 2025

    When you can start a review with the word HONEST in it you have found a someone great to deal with. Mike is the most easy and most helpful contractor I have had the pleasure to work with. I assure you will not be disappointed in choosing ICS. Mike has a very disciplined team that is committed to getting the project completed. Mike is always at ready for any question a customer may have. Mike is extremely helpful for suggestions for the project.I would highly recommend ICS to any home owner thinking of a new home project. Many thanks Mike for a job well done!

  • 5.0Sep 9, 2024

    Mike and his team are the best of the best. Their price was very competitive with other bids, so if I were you, I would not even shop around. The job was completed to perfection, and it was a big job with a lot of complications. Mike was unbelievably flexible and helpful. It was like working with a family member. I had every confidence that he used the same care that would be used if it were his own home. The crew were always friendly and polite, and they left the site in great condition. I've done quite a bit of renovation-type work and this was by far the best experience I've ever had.

  • 5.0Feb 24, 2023

    My husband and I engaged Mike and ICS for a complete exterior remodel on our duplex in Cambridge, which included (i) installing James Hardie siding and Azek trim, (ii) rebuilding our rotten back porch with composite decking and railings, (iii) installing roofing shingles on the mansard portion of our roof, (iv) removing insulation in our attic that had previously been improperly installed between the rafters by a prior owner, (v) installing new front and back doors, and (vi) installing new interior trim around the front and back door. We are so pleased with the final result and would definitely recommend ICS to anyone in the Cambridge/Somerville area looking for an exterior renovation/siding contractor.<br><br>Given the high demand for siding contractors, we were worried that the project wouldn't be able to commence until well into the Summer of 2023, but Mike was able to fit in our project for the end of November 2022, which was great. Mike served as our primary point of contact and was communicative, easy-going and a pleasure to work with. He demonstrated a high level of expertise, as did his lead contractor on the project, and both were helpful in offering design suggestions for the back deck and trim. Even working through the cold months of November and December, the crew was on site nearly every day promptly at 8am (even the pretty cold days where we didn't expect them) and Mike was great about letting us know if they weren't coming. Mike and his crew were also very professional, even when dealing with some cranky neighbors, and took care to keep the worksite clean and as unobtrusive as possible for us and the neighbors.<br><br>We ended up adding on the interior trim install to the project (which had to be re-installed as a result of replacing the front and back door that we were previously planning to do ourselves) and Mike and his crew were super easy going about the change order and didn't overcharge us.<br><br>We appreciated that Mike and his team had ample experience in Cambridge. During our initial meeting with Mike to discuss the project and obtain a quote, he provided us with a long list of properties where they had installed Hardie siding denoting the color, which was very helpful and reflected that ICS stood behind its work.<br><br>Thank you ICS for making our home look so beautiful!

Specializes in

Windows / Siding / Gutterssiding installationtrim replacement

Also offers

RoofingGeneral Contractor / RemodelingHouse Paintingroofingwindow installationexterior painting

Service area

Somerville, MA

Languages

English

Update history

  1. Added 8 new comments, added 20 new photos, verified active license, established rating 3.6

    • confirmed against the state license registry
    • behind the score: Siding durability — a 2026 review cites cracking and loose trim years later

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