Isaacs Plumbing & Heating

When something breaks on the South Shore — a water heater that quits, a boiler that won't fire on the coldest night of the year — Isaacs Plumbing & Heating is the name that keeps coming up. Based in Bridgewater, the company says it's been at this 40 years, covering Bridgewater, East and West Bridgewater, Middleboro, Taunton and nearby towns, and today it's Ray Isaacs and his son Alan doing the work. The reviews are close to uniform: 18 of 19 written since 2024 are five stars, and the same shape repeats — someone calls with a no-heat emergency or a leak, and Ray or Alan is out fast. A 2024 review described the pair rebuilding a business's lab plumbing, flooring, cabinets and countertops after a water leak with little downtime; another from the same year recalled Ray showing up on "the coldest day I can remember" to fix a dead heating system. In September 2026, a customer wrote about an after-hours shower repair handled cleanly. Its Massachusetts plumbing license is active on the state registry. BuildZoom's own permit records separately show 76 completed projects filed under the company's name over the years. The one sour note is a 2024 one-star review calling the crew "unmotivated" and saying they don't take clients seriously — it's the lone dissent among the reviews on file, and it doesn't say what job or interaction it refers to. Its BBB profile carries an A+ grade. For an emergency repair or a straightforward plumbing or heating job, this is a same-day option with a long history in the area; if the negative review comes to mind, it's worth asking directly how they'd handle a scheduling or communication hiccup.